Stella Marinos
Davie,FL
Summary
Dynamic Pharmacy Technician and Business Owner with a proven track record at Register Technician, enhancing pharmacy workflow and customer satisfaction through expert medication dispensing and innovative problem-solving. Skilled in pharmaceutical calculations and fostering team collaboration, I excel in optimizing operations and confidentiality, significantly improving service delivery and efficiency.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
03.2023 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Coordinated verification and filling of more than 100 daily prescriptions.
Owner
Frappe Greek
03.2017 - 09.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with employers and customers.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Interacted well with customers to build connections and nurture relationships.
Education
Bachelor of Arts - Business Administration And Management
Broward College
Fort Lauderdale, FLPharmacy Technician License - Registered Pharmacy Technician
Sheridan Technical College
Hollywood, FL06.2022
Skills
Problem-solving skills
Team Collaboration
Confidentiality and HIPAA
Workflow Optimization
Drug Classification Knowledge
Drug safety
Pharmaceutical Calculations
Dosage Form Preparation
Customer Service
Compounding
Languages
Greek
Native or Bilingual
Certification
- CPR Certified
- Immunization License
Timeline
Pharmacy Technician
Walgreens
03.2023 - Current
Owner
Frappe Greek
03.2017 - 09.2021
Bachelor of Arts - Business Administration And Management
Broward College
Pharmacy Technician License - Registered Pharmacy Technician
Sheridan Technical College
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