Summary
Overview
Work History
Education
Skills
Timeline
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Stella Miller

Hendersonville,TN

Summary

Trustworthy and dedicated to work and satisfaction of customers as long as it agrees with company policy. Beyond amazing in customer service with 4 years experience. Genuine people-person all around with great problem solving/conflict resolution skills. Very reliable with cash-handling and all payment services. Can work just as well alone or with a team; works excellent in any environment. Offer amazing multitasking skills, and am invested in accuracy and efficiency in all projects.

Overview

4
4
years of professional experience

Work History

Food Runner

Chili's Bar And Grill
08.2022 - 06.2023
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Collaborated well with other food runners to deliver orders accurately.
  • Cleaned and sanitized food preparation and serving areas.
  • Greeted customers and provided outstanding customer service.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.

Cashier

Kroger
05.2019 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Processed refunds and exchanges in accordance with company policy.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Education

Bachelor of Science - Nursing

University of Memphis
Memphis, TN
05.2026

Esthetician License - Esthetics

Paul Mitchell The School - Nashville
Hendersonville, TN
05.2024

High School Diploma -

East Nashville Magnet High School
Nashville, TN
05.2021

Skills

  • Performance Improvement
  • Critical Thinking
  • Order Accuracy
  • Teamwork and Collaboration
  • Customer Service Excellence
  • Regulatory Compliance
  • Billing and Payment Processing
  • Retail Merchandising
  • Customer Relations
  • POS Systems Operations
  • Conflict Resolution
  • Refunds and Exchanges
  • Money Handling
  • Verbal and Written Communication
  • Training and Development

Timeline

Food Runner

Chili's Bar And Grill
08.2022 - 06.2023

Cashier

Kroger
05.2019 - 08.2022

Bachelor of Science - Nursing

University of Memphis

Esthetician License - Esthetics

Paul Mitchell The School - Nashville

High School Diploma -

East Nashville Magnet High School

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Stella Miller