Overview
Work History
Education
Skills
Timeline
Generic

Stella Orola

Richmond,TX

Overview

8
8
years of professional experience

Work History

Returns Supervisor

Amazon
10.2023 - Current
  • Implemented new strategies to minimize product returns, improving overall product quality and customer satisfaction.
  • Managed difficult customer situations with tact and professionalism, ultimately resolving issues in a manner that maintained positive relationships while upholding company policies.
  • Championed change management efforts related to new systems or procedures introduced within the department, ensuring smooth transitions while minimizing disruptions to operations.
  • Served as a liaison between the returns department and other areas of the company, fostering cross-functional collaboration that led to better problem-solving and process optimization.

Caregiver

Lagos University Teaching Hospital
02.2016 - 09.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Education

Associate of Science - Medical Assisting

Houston Career Institute
Houston, TX
12.2025

Associate of Science - Health Sciences

Adeniran Ogunsanya College Of Education
Lagos Nigeria
06.2015

Skills

  • Meal Preparation
  • Documentation And Reporting
  • Compassionate Caregiving
  • Time Management
  • Emotional Support
  • Basic Housekeeping
  • Patient Care
  • First aid and safety
  • Shipping and receiving
  • Warehouse Operations
  • Product Inspection
  • Return Authorization

Timeline

Returns Supervisor

Amazon
10.2023 - Current

Caregiver

Lagos University Teaching Hospital
02.2016 - 09.2023

Associate of Science - Medical Assisting

Houston Career Institute

Associate of Science - Health Sciences

Adeniran Ogunsanya College Of Education
Stella Orola