Stella Palmisano
SPOKANE,WA
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cat Caretaking Volunteer
SpokAnimal
Spokane, WA
03.2024 - Current
- Scoop multiple litter boxes, completely cleaning them and refilling them as needed.
- Assessing cats' temperaments and engaging accordingly.
- Being attuned to behavioral and health concerns, and communicating clearly and swiftly.
- Taking note of individual cat personalities and temperaments and communicating accordingly to potential adopters.
- Cleaning (wiping down, sweeping, sanitizing) kennels while simultaneously watching cat behavior and responding accordingly.
- Sweeping floors, emptying trash, and keeping track of inventory.
- Refilling food and water.
- Handling anxious and at times irritable cats of all ages.
SpokAnimal Clinic Volunteer
SpokAnimal
Spokane, WA
05.2026 - Current
- Assist veterinary staff with animal care and handling.
- Organize and maintain clinic supplies such as surgical and kennel laundry, operation tools, and sterilization tools, ensuring readiness for daily operations.
- Prioritization of above tasks based upon clinic need.
Vivarium Caretaker
Whitworth University
Spokane, WA
02.2026 - Current
- Remain alert to the health and wellbeing of over 100 rats, and record issues and communicate with superiors accordingly.
- Feed and refill water bottles according to the individual need of each cage while tracking daily food and water intake.
- Properly and gently remove deceased rats and log information accordingly.
- Gently transfer irritable/stressed rats into clean, prepped cages
- Administer oral antibiotics while properly restraining rats.
- Properly disinfect and wash cages, water bottles, and tools
Front Desk Assistant
Whitworth University
Spokane, WA
01.2025 - Current
- Implemented process improvements that increased efficiency in handling guest requests and reservations.
- Answered customer telephone calls promptly and appropriately handled needs.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
- Maintained guest confidentiality by adhering to strict privacy policies when handling personal information and payments.
- Trained new staff on front desk procedures.
Cashier/Customer Service
The Habit Burger
Santa Clarita, CA
06.2021 - 09.2021
- Welcomed customers and answered questions.
- cleaned service areas to ensure a welcoming environment.
- took orders and managed transactions accurately to facilitate smooth customer purchases.
- restocked items, managed food preparation and adhered strictly to safety protocols.
Dogwalking Volunteer
The Brittany Foundation
Agua Dulce, CA
07.2020 - 07.2022
- Walked dogs of various temperaments
- Cleaned kennels and washed/folded laundry
- Performed general animal care and grooming
House Captain
Trinity Classical Academy
Santa Clarita, CA
04.2022 - 05.2023
- Organized and planned events while delegating various tasks
- Coordinated with other leaders and consistently communicated through email
- Led biweekly meetings and held the attention of at least 50 students
- Upheld "house" values and inspired "house spirit."
- Managed a strict budget
- Upheld and fostered interpersonal relationships
Postpartum Nanny
Montrose, CA
07.2022 - 08.2022
- Household chores (cleaning dishes, making meals, washing and folding laundry, cleaning the house, grocery shopping).
- Syringe fed the newborn.
- Assisted the mother with walking, bathroom trips, and showers.
- Bathed the newborn.
- Consistent, 24/7 care of the newborn as well as the mother.
Education
Bachelor of Arts - Psychology, Philosophy, And Ethics
Whitworth University
Spokane, WA05.2027
Associate of Arts -
Colorado Christian University
Denver, CO05.2023
Skills
- Animal health monitoring
- Animal behavior assessment
- Cleaning and sanitization
- Time management/Prioritization
- Patient care and confidentiality
- Customer and food service
- Detail-oriented
- Communication and interpersonal skills
Certification
- Fear Free Training: Fear Free
- Customer Service for Animal Shelters: Maddie's University
- Spot Cleaning and Deep Cleaning Cat and Dog Kennels: Maddie's University
- Adoption Counseling: Maddie's University
- Caring for Cats: A Shelter Vet’s Guide to Common Infectious Diseases in Cats: Maddie's University
- Protecting Pups: A Shelter Vet’s Guide to Common Infectious Diseases in Dogs: Maddie's University
- Dog Handling in the Shelter: Maddie's University
- Introduction to Spay/Neuter: ASPCA
- Handling I: Animal Communication in Spay/Neuter Clinics: ASPCA
- Sterility & Packs in Spay/Neuter Clinics: ASPCA
Timeline
SpokAnimal Clinic Volunteer
SpokAnimal
05.2026 - Current
Vivarium Caretaker
Whitworth University
02.2026 - Current
Front Desk Assistant
Whitworth University
01.2025 - Current
Cat Caretaking Volunteer
SpokAnimal
03.2024 - Current
Postpartum Nanny
07.2022 - 08.2022
House Captain
Trinity Classical Academy
04.2022 - 05.2023
Cashier/Customer Service
The Habit Burger
06.2021 - 09.2021
Dogwalking Volunteer
The Brittany Foundation
07.2020 - 07.2022
Bachelor of Arts - Psychology, Philosophy, And Ethics
Whitworth University
Associate of Arts -
Colorado Christian University