Stella Rivera-Zacheus
Jacksonville,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
PBM Constructors Inc.
07.2023 - Current
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed filing system, entered data and completed other clerical tasks.
Delivering Driver
Buena Vista Logistics LLC
03.2021 - 07.2023
- Delivering package
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Followed all relevant traffic laws and safety regulations.
- Obtained signatures from customers upon delivery of goods.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Minimized liability by consistently following road rules when driving.
- Drove safely in various weather and road conditions to avoid accidents.
- Generated consistent referrals and repeat business by providing friendly and fast service.
Package Handler
UPS
09.2020 - 02.2021
- Load package in trucks.
- Assembled, sealed, and loaded packages into correct trucks.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Collaborated with other package handlers to provide prompt and accurate delivery of orders.
- Followed safety regulations to maintain safe work environment.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
Administrative Assistance
Cidra Excavation LLC
03.2014 - 05.2020
- Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities, and communicate instructions.
- Supported five -member risk management team with multifaceted administrative assistance such as organizing and transmitting records.
- Monitored and tracked project metrics and collected data to share with project members.
- Generated weekly and monthly status reports for helpful progress tracking.
- Documented project progress to fulfill project requirements and establish traceability.
- Planned, monitored and analyzed project costs to meet financial goals.
- Monitored project progress, identified risks and took corrective action as needed.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Maintained open communication by presenting regular updates on project status to customers.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Education
BBA - Business Management
Ana G Mendez Online
Orlando, FL11.2024
High School Diploma -
Escuela Evangelica Unida
Fajardo, PR05.2006
Skills
- Clerical Support
- Document Control
- Meeting planning
- Expense Reporting
- Office Administration
- Mail handling
- Data Entry
- Invoice Processing
- Excel spreadsheets
- File Organization
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant
PBM Constructors Inc.
07.2023 - Current
Delivering Driver
Buena Vista Logistics LLC
03.2021 - 07.2023
Package Handler
UPS
09.2020 - 02.2021
Administrative Assistance
Cidra Excavation LLC
03.2014 - 05.2020
BBA - Business Management
Ana G Mendez Online
High School Diploma -
Escuela Evangelica Unida
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