Summary
Overview
Work History
Education
Skills
Timeline
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Stella Roche

Columbus,OH

Summary

Dynamic social worker adept at optimizing operations and enhancing client experiences. Committed to fostering community support and improving service delivery, ensuring clients are valued and respected.

Overview

8
8
years of professional experience

Work History

Food Pantry Coordinator

NNEMAP Food Pantry
06.2024 - Current
  • Promoted a welcoming environment for clients, providing compassionate assistance during visits and calls to the pantry.
  • Optimized pantry operation by coordinating strengths-based volunteer assignments to ensure consistent service delivery and pantry practices.
  • Prepared 185 food boxes weekly for the food box delivery program and managed administrative duties to ensure access for those with mobility or transportation challenges.
  • Maintained the locker program to provide food access to clients unable to visit the pantry during operating hours, handling around 90 orders weekly.
  • Distributed food and donations from agency partners, organizations, and individuals to the community.

Restaurant Server

Roosters, Olive Garden, Bob Evans
02.2018 - Current
  • Enhanced customer satisfaction by maintaining patience and efficiency during busy shifts.
  • Contributed to team success by fostering relationships with fellow servers and providing assistance during peak hours, ensuring smooth operations.
  • Used communication and problem-solving skills to resolve customer complaints and promote longevity.
  • Cultivated warm relationships with coworkers and customers.
  • Promoted a safe working environment by adhering to food safety standards and best practices.

Intern

Coalition On Homelessness And Housing In Ohio
08.2023 - 05.2024
  • Conduct background research on poverty statistics, incidences of homelessness, incarceration, affordability, and public housing programs.
  • Draft policy briefs and advocacy materials for use in educating legislators.
  • Create one-pagers and presentations for housing providers throughout Ohio.
  • Participate in round table discussions with team members to monitor and assess ongoing efforts to end the housing crisis.

Education

Bachelor of Science - Social Work - Summa Cum Laude

The Ohio State University
Columbus, OH
05-2024

Skills

  • Teamwork and collaboration
  • Multitasking
  • Decision-making
  • Service referrals
  • Risk management
  • Engagement and interviewing skills

Timeline

Food Pantry Coordinator

NNEMAP Food Pantry
06.2024 - Current

Intern

Coalition On Homelessness And Housing In Ohio
08.2023 - 05.2024

Restaurant Server

Roosters, Olive Garden, Bob Evans
02.2018 - Current

Bachelor of Science - Social Work - Summa Cum Laude

The Ohio State University

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