Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Stella Vincent

Stella Vincent

Bangalore,KA

Summary

Hardworking and driven sales management professional equipped to revitalize sales ,Sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Sales Account Manager

Smarsh
Bangalore, Karnataka
12.2017 - Current
  • Determine annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results.
  • Establish sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.
  • Implement national sales programs by developing field sales action plans.
  • Maintain sales volume, product mix and selling price by keeping current with supply and demand, changing trends, economic indicators and competitors.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
  • Contribute to team effort by accomplishing related results as needed.
  • Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies.
  • Manage, develop, coach, control and motivate sales force to develop their skill to ensure that high professional standard is achieved and monthly sales target and KPI target are met.
  • Ensure targets are delivered through.
  • Directed work of efficient administrative team maintaining accurate sales, inventory and order documentation.
  • Forecasted sales of $3M and set successful policies to achieve sales objectives and related metrics within timeframe.
  • Managed and motivated sales team to increase revenue 95% in 3months.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
  • Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
  • Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
  • Handled 300+ client companies and brought in 10-15 new accounts in 3 months
  • Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
  • Maintained central database of key contacts, risk ratings, financial impact and key issues.
  • Analyzed and reported on customer activity, business trends and areas of concern.
  • Handled highest volume account in Financial services territory, generating more than $3 M/ annum in revenue.
  • Oversaw sales forecasting, goal setting and performance reporting for all accounts.
  • Built client relationships by acting as liaison between customer service and sales teams.
  • Exceeded team sales goals by 110% quarter after quarter
  • Monitored market activity and quoted pricing to maintain healthy profit margins.
  • Developed competitive comparison tables of pricing, fees, ratings, category and product performance to use for account sales calls.
  • Contacted regular and prospective customers to explain product features and solicit orders.
  • Created sales contacts with on- and off-premise accounts.
  • Negotiated prices, terms of sale and service agreements.
  • Trained peers and management team on internal system supports and implementation plans.
  • Anticipated clients' needs by staying in touch on regular basis.

Business Development Manager

Mumba Technologies
San Jose, CA.
10.2012 - 10.2013
  • MUMBA Technologies is focused on providing solutions and expert resources for all business and reporting applications and technology.
  • Bring depth of experience and understanding to all areas of applications deployment and training.
  • Devised SWOT analysis to create and execute business plan supporting achievement of established quotas.
  • Established relationships with key decision-makers within customer's organization to promote growth and retention.
  • Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
  • Streamlined operational efficiencies by delivering recommendations for knowledge-base processes and procedures.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Worked with marketing teams to create, deploy and optimize effective campaigns .
  • Devised effective marketing, sales and other promotional initiatives.
  • Coordinated innovative strategies to accomplish objectives and boost long-term profitability.
  • Researched and identified opportunities for account growth, account penetration and market expansion.
  • Negotiated, prepared and signed contracts with clients.
  • Scheduled promotional activities in accordance with available inventory and staff resources.
  • Performed research to uncover potential target areas, markets and industries.
  • Maintained 94% customer retention and increased 110% sales

Business Consultant

Oracle Ltd
Bangalore, KA
06.2008 - 08.2012
  • Extensive research on accounts to understand their business pains and focus areas.
  • Generating new leads from given target segment of emerging market companies.
  • Sharing value proposition and helping them out with ROI calculators and TCO analysis.
  • Gathering project information/business issues (budgets, timelines, decision makers, current infrastructure, and competitors) by moving up and down company hierarchy.
  • Coordinating with field and consulting teams for opportunity progression.
  • Work closely with implementation partner for requirement documentations and demonstrations.
  • Conducting partner team trainings for prospecting and helping them with various resources available at Oracle.
  • Actively follow up with client for their satisfaction level.
  • Support being extended by Oracle team and partner network.
  • Try and procure other relevant information with regards to sales cycle (any new developments in org, competitive positioning etc.).
  • As part of Mentoring, used to conduct sessions on Hyperion, BI, Agile PLM on applications side.
  • On industry specific areas took knowledge sharing workshop on Industrial manufacturing.
  • Managed accounts greater than 100M in revenue.

Lead-Business Development

Business Software Solutions
Chennai, Tamilnadu
11.2006 - 05.2008
  • Leads database generation: Generating Leads and building up database of prospective clients in respective insurance arena.
  • Performing effective Research on contacts/ background info of prospective companies.
  • Creating collaterals.
  • Cold calling.
  • Qualifying leads.
  • Getting to key decision maker within prospect's organization.
  • Identify opportunities within target organization.
  • Cross sell company services.
  • Sending appropriate RFI and getting time for Face to Face meeting with US sales Team.
  • Established strong network within C-level executives.
  • Performed product presentation and increased visibility of Sales cycle.
  • Tracked weekly sales to develop corrective action planning reports.
  • Exceeded company average revenue goals by 100%

Education

Master of Computer Application (MCA) - Computer Application

Bharathiyar University, Coimbatore

Bachelor of Science - Mathematics & Statistics

Bharathiyar University, Coimbatore

Skills

  • Business development and planning
  • Trend Analysis
  • Managing quotas
  • Forecasting skills
  • Product demonstrations
  • Performance evaluation
  • Revenue Generation
  • Goals And Performance
  • Product And Service Sales
  • Team Leadership
  • Presentation Ability
  • Profit And Loss Understanding
  • Sales Expertise
  • Account Development

Accomplishments

  • Consistently exceeded sales goals, placing in top 5% of sales representatives nationwide.
  • Consistently exceeded monthly sales quotas by more than 110%.
  • Created a company-wide, comprehensive training program for all sales team members.

Certification

Salesforce Administrator

Timeline

Sales Account Manager - Smarsh
12.2017 - Current
Business Development Manager - Mumba Technologies
10.2012 - 10.2013
Business Consultant - Oracle Ltd
06.2008 - 08.2012
Lead-Business Development - Business Software Solutions
11.2006 - 05.2008
Bharathiyar University - Master of Computer Application (MCA), Computer Application
Bharathiyar University - Bachelor of Science, Mathematics & Statistics
Stella Vincent