Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Stella Zuniga

New York

Summary

Experienced in customer service and hospitality with a track record of efficiently managing front desk operations, including check-in and check-out processes. Skilled in handling guest inquiries and maintaining appointment schedules. Fluent in multiple languages and known for exceptional communication and problem-solving abilities. Proven success in enhancing guest satisfaction through personalized guest relations management.

Overview

6
6
years of professional experience

Work History

Front desk Associate

Equinox
New York
06.2023 - Current
  • Greet guests with the highest level of customer service
  • Manage membership issues, payment issues etc
  • Provide assistance and access to other members of the staff
  • Book Spa appointments.

Artist Assistant and Social Media Manager

Laura Levine
Los Angeles
01.2022 - 06.2023
  • Personal assistant to artist Laura Levine
  • Assists in gallery showings, media scheduling, accomplished daily tasks and errands.

Hostess and Social Media Contributor

Frenchette
New York
07.2021 - 08.2022
  • Assists the Maitre-D with the reservation book
  • Works together with the front of house to ensure a smooth evening service
  • This job builds skills in collaboration, teamwork, and handling customer satisfaction in a high pressure environment
  • Also helped in creating a diverse social media page that highlights the worldy nature of the bustling NYC restaurant and attracts a young clientele.

Sales Associate

Alo
New York
06.2021 - 08.2021
  • Worked to achieve store sales goals by setting the standard of the Alo experiences & Brand Mission
  • Created a shopping experience for every guest through connection, product education and educating customers about our community.

Sales Associate

Brandy Melville
Los Angeles
03.2018 - 02.2020
  • Responsible for attending to customer needs, visual merchandising, and assisted opening and closing the store.

Education

BA- Theatre -

The New School, Eugene Lang College of Liberal Arts
08.2024

Skills

  • Collaboration
  • Teamwork
  • Customer satisfaction
  • Social media management
  • Sales
  • Customer service
  • Organization
  • Multitasking
  • Problem-solving
  • Communication
  • Time management
  • Attention to detail
  • Proficiency in Windows, Microsoft and Adobe Suite and Photoshop

Languages

French
Professional
Spanish
Elementary

References

References available upon request.

Timeline

Front desk Associate

Equinox
06.2023 - Current

Artist Assistant and Social Media Manager

Laura Levine
01.2022 - 06.2023

Hostess and Social Media Contributor

Frenchette
07.2021 - 08.2022

Sales Associate

Alo
06.2021 - 08.2021

Sales Associate

Brandy Melville
03.2018 - 02.2020

BA- Theatre -

The New School, Eugene Lang College of Liberal Arts

Similar Profiles

CREATE PROFILE
Stella Zuniga