Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stella'Rose Ridgway

Susanville,CA

Summary

  • I'm compassionate and professional with a background in personal care and service. I have experienced skills with office management and billing while using Microsoft Programs. I'm skilled in providing top-notch support and comfort to clients in all situations. I possess strong communication skills and adeptness in creating a positive environment regardless of the situation. I have an improved quality of life for individuals through personalized attention and care strategies. I can demonstrate an ability to manage various tasks with efficiency ensuring client satisfaction and well-being in or out of the office. I'm service-focused and very versatile in managing appointments and scheduling along with maintaining accurate and professional records. I'm very communicative and organized with frequent commendations for quality and care. I'm a reliable house sitter with background in maintaining homes while owners are away. I have experience in administering medications as needed for client pets. My experience includes general home care, livestock/pet care, and managing any issues that may arise during absence of homeowner. My strengths include strong organizational skills, ability to handle emergencies calmly and effectively, and flexibility to adapt to different types of situations involving homes, livestock/pets and office. My previous roles have resulted in peace of mind for homeowners and customers knowing their property and animals are in safe hands. I'm always willing to learn and improve my skills and knowledge in all situations.

Overview

7
7
years of professional experience

Work History

House Sitter

Self Employed
Susanville, CA
12.2018 - Current
  • Administered medication and medical treatments, following physician orders vet order
  • Ensured all doors were locked at night and windows closed when leaving the premises.
  • Oversaw maintenance works and coordinated with service providers to ensure timely repairs and upkeep.
  • Notified homeowner of any issues or concerns related to the property.
  • Operated and maintained household systems such as heating, cooling, and plumbing to ensure functionality.
  • Provided abdicate communication and obtaining information.

Secretary

Auto World
Susanville, CA
05.2024 - 03.2025
  • Oversaw staff production, record tracking and data communications, resulting in improved automation of office operations.
  • Prepared documents such as letters, reports, spreadsheets and presentations using Microsoft Office applications.
  • Managed staff calendars and schedueling.
  • Reviewed billing statements for accuracy prior to submitting them for payment processing.
  • Coordinated communications, taking calls, responding to emails and interacting with clients.
  • Developed an efficient document tracking system which allowed quick access to all necessary paperwork.
  • Greeted visitors in a professional manner and directed clients to the appropriate staff and or businesses.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Scheduled meetings and sent invitations specifying time and location.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.

House Cleaner

Self Employed
Susanville, CA
05.2018 - 05.2024
  • Washed windows inside and outside as needed.
  • Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Assisted in laundry services including washing, drying, and folding linens.
  • Sorted and counted linens and organized in storage areas.
  • Laundered sheets and other bedding, made beds and fluffed pillows.
  • Maintained supplies such as paper towels, toiletries and cleaning supplies.
  • Cleaned bathrooms including toilets, showers and bathtubs, sinks and countertops.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Washed and dried dishes to maintain clean and orderly kitchen.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Swept patios or decks of debris or leaves with a broom or blower.
  • Communicated with customers about requests for additional supplies or cleaning services.

Office Cleaner

Your H2O Pro
Susanville, CA
06.2020 - 08.2021
  • Followed safety protocols when using hazardous chemicals for cleaning purposes.
  • Assisted with special projects such as deep cleanings and rearranging office for adaquate production.
  • Washed walls to remove dirt and smudges.
  • Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness for appearance of premises.
  • Dusted and wiped down all surfaces, including desks, shelves, computers, chairs, windowsills and baseboards.
  • Vacuumed carpets in all areas of the office.
  • Cleaned bathrooms to ensure they were sanitary and stocked with supplies.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.

Education

High School Diploma -

Lassen High School
Susanville, CA
05-2024

Skills

  • Housekeeping
  • Bill payment
  • Pet care
  • Trustworthiness
  • Flexible schedule
  • Tech-savviness
  • Daily check-ins
  • Mail handling
  • Clean background check
  • Valid Driver's license
  • Time management
  • House maintenance
  • Light cleaning
  • Pet care expertise
  • Childcare experience
  • Problem-solving
  • Phone and email communication
  • Client confidentiality

Timeline

Secretary

Auto World
05.2024 - 03.2025

Office Cleaner

Your H2O Pro
06.2020 - 08.2021

House Sitter

Self Employed
12.2018 - Current

House Cleaner

Self Employed
05.2018 - 05.2024

High School Diploma -

Lassen High School

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Stella'Rose Ridgway