Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stellina Farmer

Midway

Summary

Dynamic customer service professional with a goal-oriented mindset, recognized as the best cashier at Parker's. Proven expertise in customer relations and problem-solving, ensuring exceptional service and satisfaction. Skilled in stock management and team collaboration, consistently exceeding expectations while maintaining a high standard of care for client belongings. With my skills and experience, I am confident that I would be an excellent addition to the USPS team.

Overview

14
14
years of professional experience

Work History

CSR, Sales

Parkers
05.2022 - Current
  • Take care of customers when they come into the store.
  • Did all the training for the store
  • Got an award for being the best cashier for my district.


Backroom Associate

HomeGoods
09.2020 - 03.2022
  • Unpacked boxes to put on the shelf
  • cleaned the backroom, and kept all employees on task.
  • had to make sure the truck was completely empty

Lead Packer

American Moving and Storage
12.2010 - 05.2020
  • Pack up customer contents, including a digital inventory process, packaging, wrapping, boxing, and storage
  • Evaluate each item and determine if the item is salvageable or non-salvageable
  • Provide exceptional customer service that exceeds expectations
  • Understand the importance of valuable personal items to our clients and appropriately clean and process them
  • Pack, load, unpack, and transport belongings with care
  • Ensure items and belongings remain in their original state
  • Ensure your belongings are not lost throughout the transition
  • Travel in trucks and vehicles safely and concerning their job and responsibilities as a mover
  • Work as a team to ensure the scope of work is completed as planned
  • Remain in communication with the moving company and business owner
  • Unload and transfer furniture and other belongings to the new space in the appropriate position and placement

Education

High School Diploma -

Effingham County High
Springfield, GA

Skills

  • Goal-oriented mindset
  • Customer relations
  • Product sales
  • Customer relationship management (CRM)
  • Stock management
  • Customer service
  • Problem-solving
  • Time management
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Shipping and receiving
  • Adaptability and flexibility
  • Verbal and written communication
  • Task prioritization
  • Shipping procedures
  • Paperwork processing
  • Customer education

Timeline

CSR, Sales

Parkers
05.2022 - Current

Backroom Associate

HomeGoods
09.2020 - 03.2022

Lead Packer

American Moving and Storage
12.2010 - 05.2020

High School Diploma -

Effingham County High

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