Stellina Farmer
Midway
Summary
Dynamic customer service professional with a goal-oriented mindset, recognized as the best cashier at Parker's. Proven expertise in customer relations and problem-solving, ensuring exceptional service and satisfaction. Skilled in stock management and team collaboration, consistently exceeding expectations while maintaining a high standard of care for client belongings. With my skills and experience, I am confident that I would be an excellent addition to the USPS team.
Overview
14
14
years of professional experience
Work History
CSR, Sales
Parkers
Richmond Hill, GA
05.2022 - Current
- Take care of customers when they come into the store.
- Did all the training for the store
- Got an award for being the best cashier for my district.
Backroom Associate
HomeGoods
Savannah, GA
09.2020 - 03.2022
- Unpacked boxes to put on the shelf
- cleaned the backroom, and kept all employees on task.
- had to make sure the truck was completely empty
Lead Packer
American Moving and Storage
Savannah, GA
12.2010 - 05.2020
- Pack up customer contents, including a digital inventory process, packaging, wrapping, boxing, and storage
- Evaluate each item and determine if the item is salvageable or non-salvageable
- Provide exceptional customer service that exceeds expectations
- Understand the importance of valuable personal items to our clients and appropriately clean and process them
- Pack, load, unpack, and transport belongings with care
- Ensure items and belongings remain in their original state
- Ensure your belongings are not lost throughout the transition
- Travel in trucks and vehicles safely and concerning their job and responsibilities as a mover
- Work as a team to ensure the scope of work is completed as planned
- Remain in communication with the moving company and business owner
- Unload and transfer furniture and other belongings to the new space in the appropriate position and placement
Education
High School Diploma -
Effingham County High
Springfield, GASkills
- Goal-oriented mindset
- Customer relations
- Product sales
- Customer relationship management (CRM)
- Stock management
- Customer service
- Problem-solving
- Time management
- Multitasking and organization
- Critical thinking
- Team collaboration
- Shipping and receiving
- Adaptability and flexibility
- Verbal and written communication
- Task prioritization
- Shipping procedures
- Paperwork processing
- Customer education
Timeline
CSR, Sales
Parkers
05.2022 - Current
Backroom Associate
HomeGoods
09.2020 - 03.2022
Lead Packer
American Moving and Storage
12.2010 - 05.2020
High School Diploma -
Effingham County High