Summary
Overview
Work History
Skills
Timeline
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Stenisha Collins

Jacksonville,FL

Summary

Motivated cashier and stocker with 7 years of experience in Fast Food Sector. Accomplished various tasks daily, including Counter Cashier, stocking shelves with Handling Patrons Orders and collecting payments with cash registers. Cheerful when assisting customers and coworkers.

Overview

7
7
years of professional experience

Work History

Drive-Thru Operator

Smoothie King
04.2022 - 05.2024
  • Provided friendly service that encouraged repeat visits from satisfied customers, fostering long-term relationships.
  • Participated in regular team meetings to discuss areas for improvement and share best practices, fostering a collaborative work culture.
  • Managed cash transactions accurately, ensuring proper handling of payments and change.
  • Implemented inventory control measures to minimize waste and maintain adequate stock levels for optimal operation efficiency.
  • Streamlined the ordering process for improved speed and accuracy in fulfilling orders.
  • Cleaned and sanitized drive-thru station to enhance safety standards and reduce spread of infection.
  • Collaborated with team members to ensure a smooth workflow during peak hours, reducing wait times.
  • Operated POS platform and verified cash and card transactions to maintain accurate drawer by end of shift.
  • Supported other team members during busy shifts by stepping in when necessary, demonstrating flexibility and adaptability within the workplace environment.

Food Preparer

Jimmy John's
10.2020 - 01.2022
  • Enhanced customer satisfaction with quick and accurate food preparation, ensuring timely service.
  • Maintained high levels of sanitation by strictly adhering to food safety guidelines and regulations.
  • Delivered exceptional food quality by carefully following standardized recipes and maintaining consistency in taste and presentation.
  • Implemented best practices for safe food handling procedures, minimizing cross-contamination risks in the kitchen space.
  • Provided support to the culinary team through efficient ingredient prep, dish assembly, and equipment maintenance.
  • Transferred supplies and equipment between storage and work areas to support food preparation.
  • Guaranteed customer satisfaction by quickly delivering orders.
  • Followed food preparation and storage guidelines established by Health Department.

Front Counter Cashier

Dunkin' Donuts
02.2017 - 08.2020
  • Enhanced front counter operations by maintaining a clean, organized, and welcoming environment.
  • Maintained strong customer relationships through friendly interactions and attentive service.
  • Managed high volumes of transactions during busy periods, maintaining accuracy and efficiency under pressure.
  • Addressed customer inquiries and concerns promptly, ensuring a positive shopping experience.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Ensured accurate transactions by adhering to company policies regarding payment processing and security measures.

Skills

  • Patience and Empathy
  • Cleanliness standards
  • Food safety awareness
  • Cash handling expertise
  • Safety Consciousness
  • Order Accuracy
  • Safe Food Handling

Timeline

Drive-Thru Operator

Smoothie King
04.2022 - 05.2024

Food Preparer

Jimmy John's
10.2020 - 01.2022

Front Counter Cashier

Dunkin' Donuts
02.2017 - 08.2020

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Stenisha Collins