Dispatch Manager
- Conferred with customers to address questions, problems and requests for service or equipment to allocate dispatch coverage during peak service times and during employee shortages.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Drove sales by delivering expert customer service support for escalated, ongoing or specialized issues.
- Received new orders, prepared documentation and assigned personnel.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.