Stepfanie Lino
Howell Township,NJ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Stewarts Rootbeer
Howell corner store
Howell Township, New Jersey
08.2020 - Current
- Managed inventory and supplies to ensure materials were available when needed.
- Register
- Lottery
- Answered questions about gaming rules and policies.
- Scanned winning tickets to calculate payouts.
- Conducted random audits of scratch off tickets to ensure accuracy of inventory levels.
- Processed cash, credit card, debit card payments for lottery ticket purchases.
- Maintained cleanliness inside the store premises including counters, shelves, floors
Server /Restaurant Hostess
All Seasons diner 2
Freehold, New Jersey
08.2009 - 03.2016
- Waiting on tables as a Server
- Hosting / Seating Customers / Register
- Set up tables in between patrons to reduce wait times.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Skills
- Microsoft Word
- Excellent communication
- Analytical and critical thinking
- Multitasking
Hair and Make up skills
Languages
Spanish
Full Professional
Timeline
Stewarts Rootbeer
Howell corner store
08.2020 - Current
Server /Restaurant Hostess
All Seasons diner 2
08.2009 - 03.2016