Stephanie Davis
Springfield,MO
Summary
Detail-oriented Patient Access Representative with strong work ethic. Managed patient related accounts. Excellent communications skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Support Care Staff Member
Lifehouse
Springfield , MO
06.2026 - Current
- Help with the residents when they need it
- Clean
- Put away donations
- Answer phone calls
- Help with babies when needed
- Do laundry/ put away
- Organize
Call Center Representative
Mercy
Springfield , MO
01.2026 - Current
- Answers phone calls for primary care doctors clinics
- Making appointments
- Sending requests back to clinic like prescription refills
Registration
Mercy
Springfield, MO
11.2024 - 01.2026
- Registered patients for Cox Hospital services using admission and intake workflows.
- Verified insurance coverage and demographic information in patient access systems.
- Collected co-payments and updated financial records during patient check-in.
PATIENT ACCESS REPRESENTATIVE
Cox Hospital
Springfield, MO
12.2023 - 05.2025
- Ensure patient data security, adhering to HIPAA, enhancing trust and compliance.
- Accurately input patient demographics and insurance.
- Maintain composure in high-pressure scenarios, effectively resolving patient issues.
- Deliver prompt responses to patient inquiries, improving customer satisfaction.
- Verify insurance details
PATIENT ACCESS REP
Unity Health
Jacksonville, AR
12.2022 - 11.2023
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record
- Stayed calm under pressure to and successfully dealt with difficult situations
- Providing excellent customer service by promptly answering patient inquiries
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered
ONE'S LEAD TEACHER
Little Life Academy
Cabot, AR
08.2020 - 05.2023
- Organized rooms in line with current educational thinking to maximize educational opportunities for students
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula
- Planned and implemented different daily activities to enhance overall development and growth of every student
- Communicated frequently with parents
1 1/2- 2 YEAR OLD LEAD TEACHER
Mt. Carmel Daycare
Cabot, AR
04.2014 - 04.2020
- Planned and implemented different daily activities to enhance overall development and growth of every student
- Communicated frequently with parents
- Organized rooms in line with current educational thinking to maximize educational opportunities for students
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula
ELDERLY CARETAKER
Stephanie
Jacksonville, AR
01.2012 - 10.2017
- Planned, prepared, and served meals and snacks according to prescribed diets
- Ran errands for patients, did shopping, and picked up other necessities
Education
CERTIFICATE - Proficient in Early Childhood Development
NLR Pulaski Technical Institute
NLRDIPLOMA -
NLR High School
NLRSkills
- Insurance Verification
- Customer Service
- Patient Check-In
- Multitasking and Organization
- Registration and Admissions
- Phone Etiquette
ACTIVITIES
North Little Rock Mayor's Youth Council, 2005-08, 2010-05, I'm very passionate with helping children and people. I was in the North Little Rock Mayor's Youth Council from August 2005- May 2010. I did a lot of Volunteering and giving back to the community when I was in high school.
Timeline
Support Care Staff Member
Lifehouse
06.2026 - Current
Call Center Representative
Mercy
01.2026 - Current
Registration
Mercy
11.2024 - 01.2026
PATIENT ACCESS REPRESENTATIVE
Cox Hospital
12.2023 - 05.2025
PATIENT ACCESS REP
Unity Health
12.2022 - 11.2023
ONE'S LEAD TEACHER
Little Life Academy
08.2020 - 05.2023
1 1/2- 2 YEAR OLD LEAD TEACHER
Mt. Carmel Daycare
04.2014 - 04.2020
ELDERLY CARETAKER
Stephanie
01.2012 - 10.2017
CERTIFICATE - Proficient in Early Childhood Development
NLR Pulaski Technical Institute
DIPLOMA -
NLR High School