Stephanie Jost
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Supervisor
Primark
11.2022 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Coached employees through day-to-day work and complex problems.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated merchandising displays, signage and sales enablement.
- Oversaw continuous floor maintenance and recovery efforts, keeping displays and shelves customer-ready and professionally presented.
- Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
- Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
Full-time retail associate
Primark
05.2022 - 11.2022
- Helped maintain standards in the department, providing great customer service.
- Helped customers complete purchases, and locate items.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Answered questions about store policies and addressed customer concerns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Prioritized helping customers over completing other routine tasks in store.
Part-Time Retail Associate
Primark
05.2021 - 05.2022
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Greeted customers and helped with product questions, selections, and purchases.
- Used POS system to process sales, returns, and gift card activations.
- Balanced and organized cash register by handling cash and counting change.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
No Degree - Business
Long Island University
Greenvale, NYSkills
- Communication
- Leadership
- Constructive Feedback
- Cash Register Operations
- Retail Effectiveness
- Critical Thinking
- Handling Complaints
- Adaptable to Changing Demands
Languages
English
Timeline
Supervisor
Primark
11.2022 - Current
Full-time retail associate
Primark
05.2022 - 11.2022
Part-Time Retail Associate
Primark
05.2021 - 05.2022
No Degree - Business
Long Island University
Similar Profiles
BRIANNA MCLEACHBRIANNA MCLEACH
Sales Associate at PrimarkSales Associate at Primark
Abdala AbdulleAbdala Abdulle
Stockroom Assistant at PrimarkStockroom Assistant at Primark
Sullivan MérySullivan Méry
Vendeur polyvalent at PrimarkVendeur polyvalent at Primark
Hannah JonesHannah Jones
Retail Sales Advisor at PrimarkRetail Sales Advisor at Primark
Norman Trotter IVNorman Trotter IV
Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)Administrator, Participations and Special Projects at Warner Bros. Discovery: Finance, Contract, Reporting & Administration (FCRA)