Summary
Overview
Work History
Education
Skills
Timeline
Generic

Steph Keefer

GETTYSBURG,PA

Summary

Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in Desired Position role.

Overview

1
1
year of professional experience

Work History

Gettysburg Ghost Tours

Spooky (jolene)
07.2021 - 08.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Cashier

Walmart
06.2020 - 02.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

None - Medical Office Management

Kaplan University
Davenport, IA
06.2012

Diploma - General Studies

Gettysburg Area High School
Gettysburg, PA
06.1997

Skills

    I'm good with moneygiving changetreating people the way they should be treatedwith respect and kindness

Timeline

Gettysburg Ghost Tours

Spooky (jolene)
07.2021 - 08.2021

Cashier

Walmart
06.2020 - 02.2021

None - Medical Office Management

Kaplan University

Diploma - General Studies

Gettysburg Area High School

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Steph Keefer