Dental Assistant
Family Dentistry DDS
Rio Grande City, TX
01/06/20 - 10/14/22
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Updated patient records with new data and treatment information.
- Checked with participants throughout procedures to help alleviate anxiety.
- Explained dental services and payment plans to help patients make informed decisions.
- Educated patients on proper oral hygiene techniques and habits.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- Answered customer inquiries and provided accurate information regarding products and services.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
