Summary
Overview
Work History
Education
Skills
Occupational Licenses Certificates Training
Licenses
Certification
Affiliations
Accomplishments
Timeline
Generic

Stephaine Bedoya Garcia

Everton

Summary

Dynamic and resourceful professional with a proven track record at Horizon Heritage Consulting Center LLC, excelling in fraud deterrence and signature authentication. A confident leader with strategic thinking and compassionate interpersonal skills, adept at navigating high-stakes environments while ensuring compliance and fostering positive relationships.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Notary

Horizon Heritage Consulting Center LLC
Everton
09.2025 - Current
  • Deterred fraud by witnessing and authenticating signatures on documents.
  • Verified signer identities to ensure voluntary actions and full understanding of document implications.

Caregiver Services

In Home Social Services
Everton
07.2022 - Current
  • Monitored health status of individuals with disabilities and addressed specific health needs.
  • Assisted in meal preparation, light housekeeping, and laundry to maintain daily living standards.
  • Provided companionship and escorted individuals to medical appointments and social outings.
  • Managed personal care and financial tasks, including bill payments and appointment scheduling.

ESL Teacher (English as a Second Language Teacher)

International Sunshine Academy
Xiamen
02.2019 - 02.2020
  • Developed engaging lessons to enhance English language skills for ESL learners.
  • Tailored instruction and employed diverse teaching methods to meet individual needs.
  • Collaborated with educators to integrate language support throughout the curriculum.
  • Administered language assessments to evaluate student progress effectively.
  • Maintained open communication with families to foster academic and linguistic success.
  • Created and managed records to track ESL learners' development.
  • Established a supportive learning environment both in and out of the classroom.

Technical Support Associate

Alorica
Reno
05.2016 - 08.2016
  • Provided call center support for technical inquiries regarding mobile devices.
  • Executed upselling strategies to enhance revenue from existing customer base.
  • Troubleshot and repaired mobile devices to ensure optimal functionality.
  • Managed account processes including new setups, cancellations, and device configurations.

Property Manager

REWANA Mobile Home Park
Fernley
02.2014 - 08.2015
  • Oversaw daily operations of mobile home community, ensuring compliance with local regulations.
  • Managed resident relations to foster a safe and pleasant environment for all.
  • Collected rent and marketed available lots to maximize occupancy rates.
  • Coordinated repairs and maintenance to uphold community standards.
  • Enforced park rules to maintain order and safety among residents.
  • Managed staff effectively to enhance operational efficiency.
  • Acted as liaison between residents and property owners to address concerns promptly.

Martial Arts Instructor

Desert Valley Combatives JiuJitsu
Fernley
09.2007 - 08.2015
  • Developed and implemented youth and adult programs aligned with community needs.
  • Facilitated collaboration between local organizations, including scouts and child care facilities.
  • Monitored industry trends and regulations to ensure compliance in fitness and martial arts sectors.
  • Coordinated logistics and registration for competition team members at local and away tournaments.
  • Launched annual Presidential Fitness Program to promote health among local school-age youth.
  • Established criteria for try-outs and selection of Youth Competition Team members.
  • Formed fundraising committee to support Youth Competition Team initiatives.

Telecommunications Clerk

AT&T Call Center
Reno
06.2014 - 08.2014
  • Managed high volume of inbound and outbound calls efficiently.
  • Provided accurate information regarding products, services, and policies.
  • Resolved customer issues related to billing and technical problems effectively.
  • Escalated complex complaints to relevant departments for further assistance.
  • Maintained detailed records of customer interactions within CRM software.
  • Identified upselling and cross-selling opportunities to enhance revenue.
  • Exceeded performance metrics in call quality, response time, and customer satisfaction.
  • Attended training sessions to remain informed about product and policy updates.

Electronics Technician 3 / IT Desk Support

Caci
Arlington
05.2011 - 05.2013
  • Monitored and documented complex electronic equipment performance, utilizing advanced troubleshooting skills for repairs and maintenance.
  • Performed maintenance on network junction facility, addressing individual modules and antenna dishes to resolve non-routine issues.
  • Served as first-level IT Desk Support contact, delivering resolutions through phone, email, and chat.
  • Troubleshot and resolved technical problems related to hardware, software, and network connectivity.
  • Diagnosed common issues including password resets, account unlocks, and software installation problems.
  • Logged and tracked all service requests in a ticketing system, documenting solutions and monitoring progress.
  • Provided users with step-by-step guidance through problem-solving processes to ensure clarity.
  • Escalated unresolved issues to higher-level support teams for further assistance.

Homeschool Teacher Assistant

Connections Academy Nevada
Fernley
08.2003 - 06.2010
  • Delivered one-on-one instruction in language arts, math, science, and history.
  • Facilitated independent learning by transitioning from hands-on teaching to mentoring.
  • Utilized diverse teaching methods, including textbooks, projects, field trips, and technology.
  • Evaluated student progress through assignments, assessments, and regular check-ins.
  • Coordinated social opportunities through co-ops, group activities, and community involvement.
  • Served as life coach and emotional mentor, enhancing emotional intelligence and coping skills.
  • Created a dedicated learning space at home to support educational activities.
  • Managed educational resources and materials while adhering to budget constraints.

Cashier

Fox Peak
Fernley
03.2009 - 05.2009
  • Greeted customers to enhance service experience.
  • Operated cash register for efficient payment processing.
  • Prepared food items according to safety standards.
  • Ensured gas pump readiness for customer use.
  • Received and organized inventory shipments.
  • Monitored store environment for suspicious activity.
  • Stocked shelves to maintain product availability.
  • Maintained clean work areas inside and outside main building.

Education

Certificate of Completion - Unauthorized Practice of Law-Staying Legal

Wynter Immigration Law Academy
Online
10-2025

Certificate - Notary

American Association of Notaries
Online
07-2025

TEFL/TESOL -

International TEFL and TESOL Training
MO

Master's Degree - Business Management, Business/Project Management

Colorado Technical University
CO

Skills

  • Dynamic and resourceful professional
  • Confident leader and problem-solver
  • Strategic thinking and technical precision
  • Compassionate leadership and interpersonal skills
  • High-stakes environment adaptability

Occupational Licenses Certificates Training

  • Android Tech Support Certification
  • IOS Tech Support Certification
  • Business Concepts Certification
  • Management Certification
  • Business Fundamentals Certification
  • Project Planning Certification
  • Missouri Notary Republic

Licenses

Missouri State Notary License

Missouri State Business License

Certification

  • Fiber Optics Construction and Splicing Technician
  • Systems Certified Maintenance Technician
  • Basic Installations Technician
  • Certified Antenna Array Maintenance Technician
  • Certified COMSEC Security Technician
  • Blue Belt in Brazilian JiuJitsu from Yamasaki Academy
  • Certified Brazilian Jiujitsu Instructor for ages 5 yrs to 17
  • Business Fundamental Certification
  • Project Planning Certification
  • Management Certification
  • Business Concepts Certification
  • Android Tech Support Certification
  • iOS Tech Support Certification

Affiliations

  • U.S. Girl Scouts for 13 years as a Troop Leader, Trainer, Council Representative, Camp Leader, Registrar
  • Community Support Liaison for Community Youth Programs

Accomplishments

  • Sailor of the Quarter
  • Navy Achievement Medal (4)
  • Navy Good Conduct Medal (6)
  • Navy Expert Rifle Medal
  • Navy Expert Pistol Medal
  • Military Outstanding Volunteer Service Medal
  • Communications Security Maintenance Technician (2)

Timeline

Notary

Horizon Heritage Consulting Center LLC
09.2025 - Current

Caregiver Services

In Home Social Services
07.2022 - Current

ESL Teacher (English as a Second Language Teacher)

International Sunshine Academy
02.2019 - 02.2020

Technical Support Associate

Alorica
05.2016 - 08.2016

Telecommunications Clerk

AT&T Call Center
06.2014 - 08.2014

Property Manager

REWANA Mobile Home Park
02.2014 - 08.2015

Electronics Technician 3 / IT Desk Support

Caci
05.2011 - 05.2013

Cashier

Fox Peak
03.2009 - 05.2009

Martial Arts Instructor

Desert Valley Combatives JiuJitsu
09.2007 - 08.2015

Homeschool Teacher Assistant

Connections Academy Nevada
08.2003 - 06.2010

Certificate of Completion - Unauthorized Practice of Law-Staying Legal

Wynter Immigration Law Academy

Certificate - Notary

American Association of Notaries

TEFL/TESOL -

International TEFL and TESOL Training

Master's Degree - Business Management, Business/Project Management

Colorado Technical University

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