Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephaine Scott

Hayden,AL

Summary

Adept at multitasking and organization, I significantly enhanced office efficiency at Southland Tube by implementing systematic filing systems, boosting information retrieval. My strong work ethic and customer service skills have consistently improved business processes and client satisfaction. Renowned for discretion and confidentiality, I excel in administrative support and database management, contributing to a positive and efficient work environment.

Overview

32
32
years of professional experience

Work History

Personal Assistant

V P of Southland Tube
09.2016 - 03.2017
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Displayed absolute discretion at handling confidential information.

Money Transfer Agent

Amsouh Bank
05.1995 - 01.1997
  • Handled sensitive customer information with discretion, maintaining confidentiality at all times.
  • Achieved high levels of accuracy in processing transactions by meticulously following established protocols.
  • Utilized advanced software tools for monitoring currency fluctuations to provide clients with up-to-date exchange rates effectively navigating volatile markets.
  • Supported marketing efforts by promoting additional financial products offered by the organization.
  • Resolved customer complaints professionally, restoring confidence in our services and retaining loyal clientele.
  • Stayed current on industry trends and regulatory updates, ensuring the company''s continued compliance and competitiveness.
  • Maintained compliance with regulations by conducting thorough identity verification and diligently documenting transactions.

Office Manager

Wootten Logistics, LLC
11.2014 - 08.2016

Office Manger position.

  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Displayed absolute discretion at handling confidential information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Improved time management of the executive through effective prioritization and organization of tasks.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Coordinated events and functions with attention to detail ensuring successful execution.
  • Used discretion when handling confidential information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Contributed to a positive work environment through professional demeanor and strong interpersonal skills.
  • Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
  • Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
  • Facilitated smoother daily operations by promptly addressing and resolving administrative issues.
  • Improved document management, established systematic filing system that accelerated information retrieval.

Substitute Teacher, K-12

Blount County Board Of Education
09.2011 - 05.2014
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
  • Supervised lunchroom and recess activities.
  • Followed lesson plans designed by absent teachers.

Office Assistant

Holistic School of Technology
03.1999 - 10.1999
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.
  • Supported executive staff with well-prepared reports, presentations, and meeting materials.

Money Transfer Agent

Compass Bank
09.1998 - 03.1999

Responsible for money transfers coming into the bank and outgoing money transfers as well.


Responsible for reviewing international wire transfers to ensure compliance with bank regulations

ATM Supervisor

AmSouth Bank
01.1997 - 09.1998
  • Promoted teamwork among technicians leading to faster response times during emergencies.
  • Coordinated training programs for new hires on proper procedures related to ATM servicing, maintenance, and security measures.
  • Oversaw a team of ATM service technicians, providing guidance, support, and performance evaluations.
  • Established strong relationships with vendors to secure competitive pricing on parts, equipment, and services needed for the upkeep of ATMs.
  • Assisted in the timely implementation of new ATM installations, ensuring smooth integration into existing banking systems.
  • Implemented preventive maintenance schedules in order to minimize unplanned downtimes while reducing overall repair costs.
  • Conducted regular audits of ATMs to verify accuracy of transactions and adherence to security protocols.

Office Manager

Empire Gas
11.1992 - 06.1995
  • Handled sensitive customer information with discretion, maintaining confidentiality at all times.
  • Achieved high levels of accuracy in processing transactions by meticulously following established protocols.
  • Utilized advanced software tools for monitoring currency fluctuations to provide clients with up-to-date exchange rates effectively navigating volatile markets.
  • Supported marketing efforts by promoting additional financial products offered by the organization.
  • Ensured accurate record-keeping for all transactions, facilitating smooth audits and reviews.
  • Resolved customer complaints professionally, restoring confidence in our services and retaining loyal clientele.

Cash Office Associate

Walmart
12.1989 - 11.1992
  • Balanced safe, prepared tills, and prepared register bags for next sales date.
  • Prepared bank deposits, ensuring proper accounting practices were followed for secure fund transfers.
  • Investigated discrepancies of cash register and POS System totals to resolve errors.
  • Enhanced cash handling accuracy by conducting daily cash office audits and reconciliations.

Cashier

Walmart
02.1988 - 12.1989
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Factory Production Worker

Jenny Lynn Fashions
06.1985 - 06.1987
  • Unloaded and loaded items from conveyors, machines, and conveyances.
  • Carefully packaged finished products and prepared for shipment.
  • Exceeded daily production targets consistently due to efficient time management skills and strong attention to detail.
  • Operated Number machines proficiently and in compliance to safety standards.
  • Enhanced production efficiency by operating various machinery and equipment in a timely manner.

Education

General Diploma - Business

Jefferson State Community College
Birmingham, AL

Skills

  • Time Management
  • Multitasking and Organization
  • Customer Service
  • Strong Work Ethic
  • Strong Problem Solver
  • Creative Thinking Capacity
  • Attention to Detail
  • Detail-oriented mindset
  • Dedicated Team Player
  • Exceptional organization
  • Advanced multitasking abilities
  • Valid Driver's License
  • Commitment to quality and service
  • Errands
  • Administrative Support
  • Professional and mature
  • Resourceful
  • Discretion and Confidentiality
  • File and database management
  • Flexible Schedule
  • Database entry

Timeline

Personal Assistant

V P of Southland Tube
09.2016 - 03.2017

Office Manager

Wootten Logistics, LLC
11.2014 - 08.2016

Substitute Teacher, K-12

Blount County Board Of Education
09.2011 - 05.2014

Office Assistant

Holistic School of Technology
03.1999 - 10.1999

Money Transfer Agent

Compass Bank
09.1998 - 03.1999

ATM Supervisor

AmSouth Bank
01.1997 - 09.1998

Money Transfer Agent

Amsouh Bank
05.1995 - 01.1997

Office Manager

Empire Gas
11.1992 - 06.1995

Cash Office Associate

Walmart
12.1989 - 11.1992

Cashier

Walmart
02.1988 - 12.1989

Factory Production Worker

Jenny Lynn Fashions
06.1985 - 06.1987

General Diploma - Business

Jefferson State Community College
Stephaine Scott