Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Stephan Aumaitre

Columbus,OH

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Store Manager

Kohls Department Store
06.2024 - Current
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Retail Management Intern

Kohls Department Store
06.2023 - 07.2023
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Managed and motivated employees to be productive and engaged in work.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.

Customer Service Representative

Gardner Inc
05.2022 - 08.2022
    • Answered over 50 customer calls per day with minimal wait times.
    • Offered advice and assistance to customers, paying attention to special needs or wants.
    • Responded to customer requests for products, services and company information.
    • Recommended products to customers, thoroughly explaining details.
    • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.

Education

BBA - Business Management

Adrian College
Adrian, MI
05.2024

Skills

  • Customer experience
  • Store operations
  • Microsoft Excel proficiency
  • Debt management
  • Business valuation
  • Financial statement analysis

Certification

  • DCF Valuation, CFI - APR 30, 2024
  • Corporate finance fundamentals, CFI - FEB 01, 2024
  • Introduction to Business Valuation, CFI - NOV 11, 2024

Languages

Spanish
Native or Bilingual

Timeline

Assistant Store Manager

Kohls Department Store
06.2024 - Current

Retail Management Intern

Kohls Department Store
06.2023 - 07.2023

Customer Service Representative

Gardner Inc
05.2022 - 08.2022
  • DCF Valuation, CFI - APR 30, 2024
  • Corporate finance fundamentals, CFI - FEB 01, 2024
  • Introduction to Business Valuation, CFI - NOV 11, 2024

BBA - Business Management

Adrian College
Stephan Aumaitre