Summary
Overview
Work History
Education
Work Availability
Skills
Quote
Timeline
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Stephan Brown

Management
Woodland Park,CO

Summary

Versatile professional with excellent organizational skills, skilled in selling and client relations. Accustomed to fast paced offices, juggling multiple tasks simultaneously. 20 Years supervisory experience. Experienced in supervising, mentoring, leading and training individuals with different learning styles. Experienced in coordinating operations, training development, personnel management, safety, leader and staff development A demonstrated ability to effectively manage problem-solving teams, research solutions, and multiple projects and all individuals associated with each project Experience in training development and implementation utilizing instructional design processes and models ADDIE/SAT and a variety of instructional techniques and formats. Strong knowledge of office and administrative software including Excel, Word and Power Point

Overview

7
7
years of post-secondary education
12
12
years of professional experience

Work History

Manager, Office Administrator

McClintock Law Firm
Colorado Springs, CO
06.2016 - Current
  • Coordinating daily operational workflow.
  • Managing Client relations and ensuring continual contact with 25% contacted weekly.
  • Continually championing efficiency and accuracy in daily operations.
  • Implementing organizational strategies that lead to more productive work environment.
  • Works closely with lead attorney regarding project deliverables and operational updates.
  • Lead trainer, training new staff to ensure efficient operation as quick as possible.
  • Proactively supporting delivery of HR processes and ensuring that legal and regulatory requirements are followed.
  • Prepared and developed client communication letters and initiated telephone contact with clients.

Aviation Maintenance Supervisor

US Army
Fort Carson, CO
01.2013 - 05.2016
  • Coordinated daily operations of Specialized Maintenance Repair Teams consisting of 22 personnel performing specialized maintenance.
  • Insured compliance with established training doctrine and regulatory practices.
  • Responsible for team and individual task accomplishments, training, mentoring and development of staff with varying degrees of ability and experience.

Training Developer and Manager

US Army
Eustis, VA
01.2010 - 01.2013
  • Developed lesson plans, instructional materials and written practice tests for training courses.
  • Wrote training manuals for employees according to strict company guidelines and protocols.
  • Created and oversaw 3 training programs comprising over 500 lesson plans.
  • Delivered in-depth training to workers in aviation training program with strong emphasis on accuracy and safety to promote strong team performance.

Education

Masters of Business Administration -

University of Phoenix
Tempe, AZ
01.2013 - 01.2015

Bachelors of Science - Business Administration

Thomas Edison State University
Trenton, NJ
01.2008 - 01.2013

Senior Leaders Course, U.S. Army -

Basic Instructors Course, U.S. Army - undefined

Cadre Training Course, U.S. Army - undefined

Advanced Leaders Course, U.S. Army - undefined

Army Recruiter Course, U.S. Army - undefined

Technical Training Veterans Benefit Administration Veterans Service Representative Training - undefined

Training Developer Middle Managers Course - undefined

Automated Systems Approach to Training, Basic Course - undefined

Systems Approach to Training - undefined

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills

Staff Management

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Quote

When people talk, listen completely. Don’t be thinking what you’re going to say. Most people never listen.
Ernest Hemingway

Timeline

Manager, Office Administrator

McClintock Law Firm
06.2016 - Current

Masters of Business Administration -

University of Phoenix
01.2013 - 01.2015

Aviation Maintenance Supervisor

US Army
01.2013 - 05.2016

Training Developer and Manager

US Army
01.2010 - 01.2013

Bachelors of Science - Business Administration

Thomas Edison State University
01.2008 - 01.2013

Systems Approach to Training - undefined

Automated Systems Approach to Training, Basic Course - undefined

Training Developer Middle Managers Course - undefined

Technical Training Veterans Benefit Administration Veterans Service Representative Training - undefined

Army Recruiter Course, U.S. Army - undefined

Advanced Leaders Course, U.S. Army - undefined

Cadre Training Course, U.S. Army - undefined

Basic Instructors Course, U.S. Army - undefined

Senior Leaders Course, U.S. Army -

Stephan BrownManagement