Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephan Cathcart

Madison,AL

Summary

Accomplished Information Technology Manager with 11 years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.

Overview

12
12
years of professional experience

Work History

Implementation Engineer

NeoSystems
08.2021 - Current
  • Inspected changes before client performed user acceptance testing.
  • Loaded baseline security data to client databases.
  • Performed various tests on processes and prepared documents.
  • Created statistical reporting policies and procedures currently serving as optimal performance benchmarks.
  • Ensured regulatory compliance across all implemented systems by diligently reviewing relevant guidelines and legislation throughout project stages.
  • Delivered comprehensive training programs for end-users, facilitating smooth adoption of new technology systems.

Signal Support Specialist (25U)

United States Army Reserve
09.2013 - Current

Active Security Clearance: Top Secrete/SCI

  • Supervised, planned and executed the installation, operation, and maintenance of all signal support systems including local and wide area networks.
  • Responsible for network integration using radio, wire, satellite and battlefield automated systems.
  • Directed unit signal training and provided technical assistance.
  • Developed and executed communications security management (COSMEC) polices and guidelines within the Battalion; managed automation setup.

IT Manager

Systems Products And Solutions
11.2020 - 08.2021
  • Guided organizational technology strategy and roadmaps.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Built, customized and repaired technology based on staff requests.
  • Maintained camera and physical security systems.
  • Wrote policy, procedure and manuals governing internal IT use.
  • Conferred with executives to advise and plan for short-term and long-term IT system upgrade needs.
  • Oversaw IT department operations and training.
  • Interviewed, hired, trained and mentored IT staff by coaching daily, leading performance reviews and offering constructive feedback.
  • Played key role in on-going network design, reevaluation and optimization to keep pace with company growth.

Cyber Security Analyst

SAIC
07.2020 - 11.2020
  • Managed all aspects of Information Systems (IS), data availability, integrity, authentication, confidentiality, and non repudiation.
  • Implemented and monitored security measures for communication systems, networks, and provided advice that systems and personnel adhere to established security standards and Governmental requirements for security on these systems.
  • Developed and executed Government approved security policies, plans, and procedures; designed and implemented data network security measures.
  • Conducted vulnerability assessments and carried out penetration tests.
  • Performed social engineering tests and analyzes technical security weaknesses. - Researched and maintained proficiency tools, techniques, countermeasures, and trends in computer and network vulnerabilities, data hiding, and encryption.
  • Developed tools, techniques, training, and countermeasures for computer and network vulnerabilities, data hiding, and encryption.

Data Technician

MAG Aerospace
07.2019 - 10.2019
  • Responsible for capture, storage, and dissemination of EO/IR-FMV, SAR and wide area mapping image (WAMI) data resulting from UAS collection operations.
  • This included testing and troubleshooting network connectivity between launch and recovery site and ISR cell computers.
  • Maintained data servers, assisted in GCS network issues, and network connections for satellite uplink.

Cyber Security Analyst

MAG Aerospace
01.2019 - 07.2020
  • Ensured the organization complied with federal security standards such as NIST 800-171, DFARS 252, HIPPA and all other applicable DoD Federal Security Requirements.
  • Provided security services in support of IT Office operations through the implementation of a risk management framework that included: establishing technical security controls, providing continuous monitoring, conducting cyclical vulnerability testing, overseeing security assessments and authorizations, responding to network security incidents, and documenting incident responses.

IT Support Lead

MAG Aerospace
01.2018 - 01.2019
  • Served as the subject matter expert for laptop, desktop, printer, network connectivity, and system performance for both local and remote employees.
  • Responsible for interacting with site functional department staff to asses IT need and deliver optimal solutions.
  • In addition, oversaw and allocated work amongst the IT Support team.

IT Specialist I

MAG Aerospace
01.2016 - 01.2018
  • Ensured the continued operation of Information Technology infrastructure and services in alignment with the business objectives of the organization.
  • Responsible for providing IT support to staff, fully handle all desktop support tasks, as well as providing administrative direction and support for daily operational activities.
  • Worked closely with IT Support Lead, and Director in order to identify, recommend, develop and support cost-effective technology solutions for all aspects of the organization.
  • Managed the deployment, monitoring, maintenance and support of all IT systems, including servers, PCs, operating systems, hardware, software, and IT inventory.
  • Oversaw provision of end-user services, including help desk and technical support services.
  • Kept current with the latest technologies, and practiced asset management for IT hardware, software, and equipment.

Warehouse Specialist

BOSH Global Services
10.2015 - 01.2016
  • Delivered messages, documents, packages, and equipment to various military installations and government agencies.
  • Performed miscellaneous errands, such as carrying equipment within the base and sorted incoming and outgoing mail, obtained receipts for articles delivered and kept a log of items received and delivered, or delivered items to offices and departments within an establishment.
  • Assisted the IUID specialist in inventory and inputted transactions into COLTS.
  • Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
  • Loaded and unloaded items from and to shipping containers and vessels.

Education

High School Diploma -

New Century Technology H.S.
Huntsville, AL
05.2013

Skills

  • Verbal and Written Communication
  • Risk mitigation planning
  • Documentation and reporting
  • Quality assurance
  • Customer service
  • Mergers and Acquisitions
  • Cross-Functional Collaboration
  • MIssion and Vision

Timeline

Implementation Engineer

NeoSystems
08.2021 - Current

IT Manager

Systems Products And Solutions
11.2020 - 08.2021

Cyber Security Analyst

SAIC
07.2020 - 11.2020

Data Technician

MAG Aerospace
07.2019 - 10.2019

Cyber Security Analyst

MAG Aerospace
01.2019 - 07.2020

IT Support Lead

MAG Aerospace
01.2018 - 01.2019

IT Specialist I

MAG Aerospace
01.2016 - 01.2018

Warehouse Specialist

BOSH Global Services
10.2015 - 01.2016

Signal Support Specialist (25U)

United States Army Reserve
09.2013 - Current

High School Diploma -

New Century Technology H.S.