Stephan DeAmbrogio
Boise,ID
Summary
Throughout my working career, I enhanced sales and customer satisfaction through expert upselling and efficient service. I have become a very good communicator, whether it's with customers, or other co-workers. I have also demonstrated mastery in food safety compliance and critical thinking, I streamlined operations and maintained exemplary cleanliness, contributing significantly to the team's success.
Overview
1
1
year of professional experience
Work History
ColdLine Team Member
Freddy's Frozen Custard & Steakburgers
03.2023 - 08.2024
- Contributed to increased sales by recommending popular menu items and upselling additional sides or beverages.
- Collaborated with other team members during peak hours, optimizing workflow efficiency and customer satisfaction.
- Enhanced customer satisfaction by efficiently preparing and serving menu items according to established recipes and guidelines.
- Participated in regular inventory audits, assisting management in maintaining appropriate stock levels for smooth operations.
- Sustained high levels of cleanliness throughout the workspace, adhering to strict health code regulations and company policies.
- Improved overall cold line efficiency through effective time-management skills and prioritization of tasks based on incoming order volume.
- Maintained proper food storage practices, reducing waste while preserving freshness for optimal taste experience.
- Assisted in maintaining a clean and organized workspace, ensuring optimal food safety standards for guests.
- Accurately operated cash register to process customer payments.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Provided exceptional guest service through courteous interactions and prompt attention to special requests or dietary restrictions.
- Upheld excellent hygiene standards by frequently washing hands and sanitizing surfaces before handling food products.
- Streamlined food assembly procedures by organizing ingredients strategically for quick access during busy periods.
- Supported team members with various tasks, promoting a collaborative work environment for efficient service delivery.
Education
Bachelor of Arts - Environmental Studies
Boise State University
Boise, ID05.2026
High School Diploma -
Mission Hills High School
San Marcos, CA06.2023
Skills
- Efficient Work Pace
- Cleanliness standards
- Hygiene practices
- Sanitation Procedures
- Food presentation
- Food Safety Compliance
- Order Accuracy
- Waste Reduction
- Portion Control
- Time Management
- Critical Thinking
- Cash Register Operation
Timeline
ColdLine Team Member
Freddy's Frozen Custard & Steakburgers
03.2023 - 08.2024
Bachelor of Arts - Environmental Studies
Boise State University
High School Diploma -
Mission Hills High School