Stephan Jenkins
Summary
Professional in sales with proven track record of driving revenue growth and exceeding targets. Adept at building strong client relationships, utilizing effective negotiation skills, and implementing strategic sales techniques. Energetic, Team-oriented and adaptable, consistently aligning efforts with evolving business goals to ensure success. Known for exceptional communication, problem-solving abilities, and results-driven mindset.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Internet Sales Manager & Service to Sales
Manly Honda
02.2022 - Current
- Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.
- Expanded dealership''s clientele through targeted outreach efforts, including local events and social media engagement.
- Developed successful sales strategies to maximize customer satisfaction and profit.
- Streamlined the sales process by implementing efficient organization strategies for paperwork and client communications.
Sales Consultant
Comcast, Xfinity
04.2019 - 01.2022
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
- Exceeded quota expectations consistently through diligent prospecting efforts and effective pipeline management techniques.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Increased referral business by establishing a strong rapport with existing clients, leading to positive word-of-mouth recommendations and an expanded customer base.
Server, Host, Bartender
Epicenter
02.2018 - 11.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
Football Coach
Montgomery High School
03.2017 - 03.2020
- Communicated directly with youth and their parents on an individual and group basis
- Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
- Developed game plans that capitalized on team strengths while exploiting opponents'' weaknesses for successful game outcomes.
- Motivated the youth by relating to them through common experiences
- Enhanced player skills through focused coaching, personalized feedback, and tailored drills.
- Partnered with academic advisors to monitor student-athlete academic performance, ensuring eligibility requirements were met while supporting academic goals.
- Secured sponsorships by presenting team's vision and potential, boosting financial resources for equipment and facilities.
Referee/Coach
Future Leaders of American Gridiron
04.2015 - 07.2016
- Promoted good sportsmanship among players.
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
- Navigated difficult situations using effective communication and explanation of game rules.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Developed strong relationships with players'' families to encourage support and involvement in their athletic growth.
College Student Athlete (Football)
Santa Rosa Junior College
09.2013 - 03.2015
- Adapted quickly to changes in position assignments or gameplay strategies during competitions while maintaining focus under pressure.
- Actively sought out opportunities for personal growth by attending workshops or seminars related to sports psychology or leadership development within athletics contexts.
- Boosted team morale with motivational talks and activities, enhancing overall performance.
- Managed time efficiently between academic studies and athletic commitments, ensuring success both in the classroom and in competition settings.
- Consistently met or exceeded goal-setting expectations established at the beginning of each season, demonstrating a strong work ethic and commitment to excellence.
- Participated in community outreach initiatives on behalf of the college athletic program, promoting goodwill within the community.
- Contributed to successful game outcomes by consistently executing assigned plays and responsibilities with precision.
- Attended all practices, meetings, and workouts on time.
- Monitored competitor activities to assess strategies and gain advantages in future matches.
- Demonstrated commitment to teamwork, contributing to a positive locker room atmosphere and increased player morale.
- Helped new team members acclimate to procedures, collaborate with fellow athletes and enhance competitive performances.
Elementary School Tutor
Yulupa Elementary
06.2014 - 05.2015
- Conducted regular assessments to evaluate student progress, adjusting teaching strategies accordingly for optimal results.
- Implemented effective classroom management techniques to maintain an orderly, focused learning environment.
- Boosted student confidence through positive reinforcement and individualized support.
- Utilized data-driven instruction techniques to identify areas of weakness among students and tailor teaching methods accordingly.
Security Guard
Rodney Strong Winery
06.2014 - 09.2014
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Monitored crowd behavior to prevent altercations, intervening when necessary to maintain a peaceful atmosphere.
Guest Service Team Member/Cashier
Target
05.2012 - 02.2013
- Enhanced guest satisfaction by providing personalized assistance and addressing their needs promptly.
- Ensured proper cash handling procedures were followed daily during shift reconciliations without any discrepancies noted in audit reports.
- Resolved guest complaints with empathy and professionalism to ensure satisfaction and repeat business.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
Associate Degree - Social and Behavioral Sciences
Santa Rosa Junior College
Santa Rosa, CA05.2016
Skills
- Behavioral Analysis
- Collaborative Teamwork
- Client Relations
- Effective Communication Skills
- Effective Presentation Skills
- Simultaneous Task Handling
- Prioritized Time Allocation
- Problem-Solving Under Pressure
- Clear Written Expression
- Clear Oral Communication Skills
- Negotiation
- Youth Engagement
- Strong Leadership Abilities
- Online sales techniques
- Appointment scheduling
- B2B Experience
- Product Knowledge
Accomplishments
- Ranked #1 in Store for New Cars Sold 2024
- Ranked # 3 in Store for Total Units Sold 2023-2024
- Ranked Top 7% for National Sales for Xfinity/Comcast 2019-2020.
- Team MVP 2014-15 Season & Marv Mays Award
Certification
First Aid, CPR and AED (Child and Adult)
Awards
- Dean's High Honors, 2013
- Marve Mays (Student Athlete), 2016
Timeline
Internet Sales Manager & Service to Sales
Manly Honda
02.2022 - Current
Sales Consultant
Comcast, Xfinity
04.2019 - 01.2022
Server, Host, Bartender
Epicenter
02.2018 - 11.2018
Football Coach
Montgomery High School
03.2017 - 03.2020
Referee/Coach
Future Leaders of American Gridiron
04.2015 - 07.2016
Elementary School Tutor
Yulupa Elementary
06.2014 - 05.2015
Security Guard
Rodney Strong Winery
06.2014 - 09.2014
College Student Athlete (Football)
Santa Rosa Junior College
09.2013 - 03.2015
Guest Service Team Member/Cashier
Target
05.2012 - 02.2013
Associate Degree - Social and Behavioral Sciences
Santa Rosa Junior College
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