Open To Work
Stephan Nikirk
Phoenix,AZ
Work Preference
Summary
Dynamic leader with a track record in compliance management and team development. Recognized for enhancing guest experiences and streamlining operations, ready to leverage expertise to drive compliance and operational success.
Overview
9
9
years of professional experience
Work History
ADA Code & Compliance
Square Egg Entertainment
Phoenix, AZ
01.2024 - Current
- Implemented innovative problem-solving strategies to accommodate diverse guest abilities, enhancing safety and overall attendee experience.
- Provided year-to-year recommendations and bids for third-party translation and mobility partners to enhance service alignment.
- Coordinated and escorted Make-A-Wish VIPs to ensure a memorable experience.
- Addressed guest inquiries and concerns to ensure satisfaction.
- Ensured venue and exhibitor adherence to state and federal laws.
Upmarket Mentorship
Prime Steak Concepts
Scottsdale, AZ
03.2022 - 01.2024
- Mastered nuances of elevated experience while serving elite, luxury-focused clientele.
- Cultivated relationships with luxury clientele to enhance professional networks.
- Managed large teams in fast-paced, high-stress environments in pursuit of perfection.
- Implemented extreme organization and directed multiple sensitive information sources effectively.
Administrative Director
Amaya Trading (ARS Global)
Chandler, AZ
04.2021 - 03.2022
- Directed operations to enhance efficiency and support organizational goals.
- Identified and solved problems to enhance management and business direction.
- Directed recruitment process for new employees, conducting interviews and reference checks to select qualified candidates.
- Coordinated training programs to improve team performance and compliance.
- Managed staff schedules and delegated tasks to optimize workflow.
- Coordinated dozen-man team in 20,000 sqft warehouse to ensure operational efficiency.
Member Services & SME
National Academy of Sports Medicine
Gilbert, AZ
07.2018 - 02.2021
- Provided subject matter expertise during meetings with senior leadership team members in order to discuss potential opportunities or challenges.
- Managed customer inquiries with a focus on providing timely resolutions while maintaining excellent customer service levels.
- Collaborated with cross-functional teams to enhance educational offerings and resources, aligning them with learner needs.
- Evaluated existing practices to highlight areas for improvement and enhance productivity. to streamline decision-making processes.
- Created technical documentation, including system diagrams, process flow charts, and white papers.
Family Care Coordinator
Vista Colina Family Shelter
Phoenix, AZ
10.2017 - 02.2018
- Conducted intakes, assessed needs, and developed individualized service plans, enhancing support for families experiencing homelessness.
- Assisted clients with housing applications and connected them to affordable housing and community-based services, facilitating their transition to stability.
- Experienced in de-escalating crises and providing support through a trauma-informed approach.
- Knowledgeable in local resources, including behavioral health, employment services, childcare, and public benefits; adept at advocating for client access.
- Worked effectively with multidisciplinary teams, including case managers, shelter staff, and external partners, to support family stability.
Education
Associate of Science - Biological Sciences
Maricopa Community Colleges, Phoenix College
Phoenix, AZ08-2026
Skills
- Compliance management
- Project management
- Data analysis
- Technical documentation
- Research methodologies
- Problem solving
- Client advocacy
- Team collaboration
- Team building
Timeline
ADA Code & Compliance
Square Egg Entertainment
01.2024 - Current
Upmarket Mentorship
Prime Steak Concepts
03.2022 - 01.2024
Administrative Director
Amaya Trading (ARS Global)
04.2021 - 03.2022
Member Services & SME
National Academy of Sports Medicine
07.2018 - 02.2021
Family Care Coordinator
Vista Colina Family Shelter
10.2017 - 02.2018
Associate of Science - Biological Sciences
Maricopa Community Colleges, Phoenix College