Stephan Righetti
Kingwood,TX
Summary
Proven to excel in high-pressure environment. Enhances customer satisfaction with streamlined service at Deerwood County Club. Leverages a strong work ethic with exceptional customer skills. Demonstrates expertise in cash handling and hospitality service. Significantly improves guest engagement along with operational efficiency. Proven dependable, high quality customer server to guests in restaurant settings. Adaptable and professional with expertise in personal development. Experience in team calibration and able to resolve issues with customers, wait staff and management. Talented server with skills in food order management, payment processing and upselling. Stays current on menu items and consistently offers targeted recommendations to meet individual customers needs. Knowledgeable about handling, special dietary requirements and general food safety standards.
Overview
3
3
years of professional experience
Work History
Server
Deerwood Country Club
Kingwood , TX
2023.07 - Current
- Stayed informed about daily specials, new menu items, promotions.
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Maintained records of transactions made during shift as required by law or company policy.
- Checked food before serving it to customers.
- Accurately recorded orders on cash register and point-of-sale system.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Assisted in training new servers.
- Monitored dining room for cleanliness and proper set-up at all times.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Back-waiter
Deerwood Country Club
Kingwood , Texas
2022.01 - 2024.07
- Bussed tables quickly after customers leave so they are ready for next guests.
- Provided exceptional customer service throughout the entire dining experience.
- Replenished condiments, napkins, silverware, and other table needs as needed.
- Followed all safety guidelines when handling hot plates or sharp utensils.
- Transported used dishware from dining room to kitchen for proper cleaning.
- Responded efficiently to guest inquiries about menu items and specials.
- Assisted servers with setting tables and taking orders from guests.
Dishwasher
Deerwood Country Club
Kingwood , TX
2021.09 - 2022.01
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Unloaded deliveries from vendors ensuring that all items were accounted for.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Followed all safety guidelines while handling sharp objects like knives or forks.
Education
High School Diploma -
Kingwood Park High School
Kingwood, TX2023-05
Skills
- Food inspection
- Item promotion
- Effective customer upselling
- Wine Pairings
- Dining room monitoring
- Cash Handling
- Flexible Schedule
- Table Bussing
- Menu knowledge
- Point of Sale (POS) system operations
- Buffet setup and takedown
- Glassware polishing
- Dining customer service
Accomplishments
- I Made the honor roll throughout my four years in high school.
- Currently studying online to become an residential real estate agent.
References
References available upon request.
Timeline
Server
Deerwood Country Club
2023.07 - Current
Back-waiter
Deerwood Country Club
2022.01 - 2024.07
Dishwasher
Deerwood Country Club
2021.09 - 2022.01
High School Diploma -
Kingwood Park High School
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