Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephan Rivera

Poughkeepsie,NY

Summary

Organized, independent worker with strong time-management skills.

Overview

16
16
years of professional experience

Work History

Customer Service Teammate

Price Chopper
Poughkeepsie, NY
09.2009 - Current
  • Stocked and replenished merchandise according to store merchandising layouts.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Cleaned and organized the store, including the checkout desk and displays.
  • Identified potential shoplifters and alerted management.
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Welcomed customers into the store and helped them locate items.
  • Educated customers about the brand to incite excitement about the company’s mission and values.
  • Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
  • Answered customer telephone calls promptly and in an appropriate manner.
  • Determined customer needs by asking relevant questions and listening actively to the responses.
  • Worked in Food Prep, Deli Department, Bakery, Meat Department, Grocery and Produce

Kitchen Helper

Joe Willy's Fish Fry
Fishkill, NY
06.2013 - 08.2013
Maintained the kitchen clean. Washed dishes and cleaned the floor. Assisted in prepping food. Cleaned shrimp, opened clam shells and prepared salads.

Office Assistant

Lakeview Arms Apartments
Poughkeepsie, NY
06.2008 - 08.2008
Assisted Property Manager in answering phones, taking messages and filing. Greeted potential residents and residents in a courteous manner.

Education

High School Diploma - undefined

Dutchess Community College
Poughkeepsie, NY
Current

Skills

  • Active listening skills
  • Computer literate
  • Personable
  • Quick Learner
  • Motivated team player
  • Customer-focused
  • Strong communication skills
  • Attention to detail
  • Superior verbal and written communication skills
  • Composed
  • Calm under pressure
  • PowerPoint presentations

Timeline

Kitchen Helper

Joe Willy's Fish Fry
06.2013 - 08.2013

Customer Service Teammate

Price Chopper
09.2009 - Current

Office Assistant

Lakeview Arms Apartments
06.2008 - 08.2008

High School Diploma - undefined

Dutchess Community College

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Stephan Rivera