Stephan Smith
Altamonte Springs,FL
Summary
Results-driven sales leader bringing demonstrated record of progressive growth and accomplishment in the transportation industry. Proactive manager and strategic problem-solver with record of achieving challenging profit goals while consistently acquiring new customers and expanding operations. Tenacious in pursuing new revenue streams and sales opportunities.
Overview
40
40
years of professional experience
Work History
Outside Sales Professional
Total Truck Parts
Orlando, Florida
03.2023 - Current
- Established relationships with clients to understand their truck part needs.
- Managed customer accounts and maintained up-to-date records in CRM system.
- Provided technical support when needed by customers to ensure satisfaction levels remain high.
- Maintained relationships with existing customers and identified new prospects for business growth.
- Performed cold calls to generate leads for potential opportunities.
- Added seven new accounts in less than five months.
Co-Owner Ace Handyman Services of Seminole County
Ace Handyman Services of Seminole County
Altamonte Springs, FL
10.2020 - 05.2024
- Built new business under Ace Handyman Services brand, including hiring all employees and coordinating office preparations.
- Network with Ace Hardware stores at the district and local level.
- Coordinate marketing strategies between Ace Hardware and Ace Handyman Services to enhance mutual relationships.
- Meet with local networking groups such as BNI and local Chambers of Commerce to expand business opportunities.
- Develop new marketing approaches for local Ace Handyman Services, such as partnering with local services, vendors such as real estate offices, property management companies, home inspectors and others.
- Handle day-to-day business issues expertly to maintain efficient, successful operations.
- Reconcile daily sales, returns and financial transaction reports and prepared all bookkeeping for franchise via QuickBooks Online.
Consultant
Permco Inc
Streetsboro, OH
02.2020 - 12.2020
- Worked with sales team to develop and generate new and expanded sales opportunities.
Field Sales Manager
Muncie Power Products Inc.
Muncie, IN
06.2002 - 02.2020
- Specialized in customer relationship management, focusing on sales, warranties, pricing, new products, and promotional campaigns, while nurturing new customer accounts and prospecting future sales funnels.
- Territories included Florida, South Georgia, South Carolina, Louisiana and East Texas.
- Worked upward from sales team to Distribution and OEM Sales. Became specialist in OEM Sales.
- Specialized in fire apparatus, street sweeper, vacuum trucks, propane trucks, and bulk transport manufacturers industries.
- Interacted with CEOs, presidents, engineers, buyers, shop foremen, and aftermarket sales teams.
- Oversaw local distribution center, managing inventory control, customer service, and purchasing.
- Sales in 2017 up 16% to $4.6M.
- Sales in 2018 up 22% to $5.6M.
- Sales in 2019 up 17% in the first three quarters.
Regional Sales Manager
Gear & Wheel, Inc
Orlando, FL
06.1985 - 07.2002
- Assessed effectiveness of sales representatives and implemented courses of action to rectify weaknesses.
- Implemented Muncie PTO and hydraulics into Gear & Wheel portfolio.
- Promoted to Sales Manager for Orlando store.
- Added four stores to Central and North Florida.
- Sales increased to over $12M
- Did bi-monthly customer sales flyers.
- Organized vendor sales meetings.
- Managed yearly open house meetings.
- Created marketing materials for the B2B market.
Education
Associate of Arts - Business
Seminole State College of Florida
Sanford, FL4 2015
General Studies
Ball State University
Muncie, INSkills
- Data analysis and reporting
- Customer needs assessment
- Mentoring and coaching
- Brand management
- Account and territory management
- Relationship development
- Customer support
- Training and presentations
- Lead generation
- Cold calling
Timeline
Outside Sales Professional
Total Truck Parts
03.2023 - Current
Co-Owner Ace Handyman Services of Seminole County
Ace Handyman Services of Seminole County
10.2020 - 05.2024
Consultant
Permco Inc
02.2020 - 12.2020
Field Sales Manager
Muncie Power Products Inc.
06.2002 - 02.2020
Regional Sales Manager
Gear & Wheel, Inc
06.1985 - 07.2002
Associate of Arts - Business
Seminole State College of Florida
General Studies
Ball State University
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