Stephan Swanson

As the driving force behind Valerie’s Taco Shop, I mastered operations management and excelled in customer relations, significantly enhancing client satisfaction and loyalty. My strategic approach to project management and knack for fostering strong relationships led to substantial business growth and operational efficiency, setting new standards in the competitive marketplace. Taking Valerie’s taco shop from a west coast Mexican food concept and bringing it to the Texas market place. Figured out all

The logistics of getting the proper product to Texas to give the same experience as if you were in California currently owning 16 locations.

I have built a very stable and strong business in a very competitive market. I have built many new restaurants from the ground up. Learning every part of the business from the construction side to operating and ownership. Having been owning 16 location has tought me how to build strong teams. Knowing what works and what won’t.

I was in the pawn broking industry for many years before becoming a restaurant owner. When in the pawn industry I was able to change the way pawn broking had been done for many years. Taking the image from a clutter shop to a high end jewelry experience with educated personal who could give the consumer a transparent transaction. The growth was so attractive to the industry, I was offered an opportunity to hold training at the national pawn brokers conference. I wrote Manuels on counter procedures, telephone techniques, qualifying customers.