Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephan Thomas

Lenoir,NC

Summary

Proven leader in behavioral health at Focus Behavioral Health Services, adept at fostering teamwork and collaboration while driving significant client progress. Skilled in critical thinking and problem-solving, consistently delivering compassionate, effective care. Positive attitude and approach to tasks and interactions with others, contributing to a positive environment. Demonstrates a dependable work ethic and excellent communication, enhancing team efficiency and client satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience

Work History

Qualified Professional

Focus Behavioral Health Services
10.2021 - 07.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Lead of the classroom responsible for creating weekly psychological education plans for clients, documenting progress notes for pcp goals, implementing psych ed plans, delegation of duties to Associate Professionals, documentation of client behaviors, communication with and reporting to the lead and therapist at day treatment, communicating between day treatment and residential services, communicating with outside agencies partnered in services with Focus, reporting of behaviors orally and through documentation to necessary personnel, and more
  • I assisted in the development of PCP through identifying goals and updating progress through documentation
  • Promoted healthy lifestyle choices through discussions on nutrition, exercise, and stress management techniques.
  • Implemented creative methods to help mentees explore potential career paths based on their interests and strengths.
  • Assisted mentees with goal-setting strategies, tracking progress towards short-term and long-term objectives.
  • Provided constructive feedback to help teens develop effective problem-solving skills and enhance their decision-making abilities.
  • Organized engaging workshops and group activities to foster teamwork, leadership skills, and personal growth among mentees.
  • Collaborated with parents, teachers, and school administrators to address specific needs of mentees for a holistic approach.
  • Served as a role model for mentees by exemplifying professionalism, dedication, and compassion in all interactions.
  • Encouraged positive social interactions among peers by facilitating friendship-building events such as team-building exercises or group outings within the local community setting.
  • Nurtured emotional intelligence through mindfulness exercises and self-reflection activities designed to promote self-awareness among mentees.
  • Educated clients on dangers of substance abuse and prevention techniques.
  • Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Assessed clients' needs to provide appropriate therapeutic interventions.
  • Displayed sensitivity to cultural and linguistic needs of clients and families served.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Designed safe and supportive environment for clients to discuss issues.
  • Collaborated with other professionals to coordinate comprehensive care for clients.
  • Provided education on mental health topics and resources to clients.
  • Supported individuals dealing with mental health and emotional issues.
  • Listened to clients' concerns and provided encouragement and support.
  • Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
  • Introduced students to positive and creative outlets such as drawing and poetry.
  • Created workshops for youth to improve communication skills, teamwork and cooperation.
  • Improved mentee academic performance by offering individualized tutoring sessions in challenging subjects.
  • Developed strong relationships with teens, fostering trust and open communication for optimal mentoring results.
  • Facilitated conflict resolution between peers, resulting in improved interpersonal skills and healthier relationships among mentees.
  • Collaborated with fellow mentors to share best practices, resources, and ideas for enhancing the overall quality of the mentorship experience provided to teens.
  • Evaluated program effectiveness regularly to ensure continuous improvement in mentoring practices and overall teen development outcomes.
  • Built lasting relationships with youth and parents or guardians.
  • Planned and executed productive self-esteem building activities to promote personal growth and daily living skills.
  • Facilitated group counseling sessions to support and encourage client growth.
  • Assessed patient behavior, moods, and other responses to determine correct diagnosis and devise treatment plans.
  • Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
  • Provided emergency response in crisis situations to diffuse tensions and prevent violence.

Health Care Technician/CNA

UNC Health Care
08.2019 - 05.2020
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
  • Collaborated with interdisciplinary healthcare teams to develop and implement individualized care plans for patients.
  • Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Helped clean and prepare patient consultation rooms to maintain hygiene standards
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Health Care Technician

Broughton Hospital
04.2016 - 08.2019
  • Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
  • Improved patient care by accurately recording and communicating vital signs to medical staff.
  • Promoted a positive healing environment by actively engaging and interacting with patients during their recovery process.
  • Streamlined communication between healthcare team members, ensuring prompt attention to patient needs and concerns.
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.
  • Charted on each patient daily.
  • Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
  • Ensured a safe and supportive environment for patients through close monitoring and crisis management techniques.
  • Treated clients and families with respect and dignity.
  • Fostered a positive therapeutic alliance with each patient by providing consistent encouragement throughout their healing journey.
  • Took and monitored vital signs, administered medications, and managed patient behavior.
  • Implemented behavior modification strategies based on individual patient needs, contributing to improved functioning within daily life activities.
  • Provided compassionate support to patients during group therapy sessions, fostering trust and open communication.
  • Assisted in patient goal-setting and regularly monitored progress, celebrating successes and addressing barriers to achievement.
  • Maintained strict confidentiality of patient information, adhering to HIPAA regulations and protecting individual privacy rights.
  • Collaborated with multidisciplinary teams to develop comprehensive care plans, improving overall patient outcomes.
  • Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
  • Educated family members about mental health disorders and coping strategies, strengthening their ability to provide support at home effectively.
  • Enhanced patient care by implementing individualized treatment plans and providing therapeutic interventions.
  • Established trust with patients, facilitating more effective treatment and rehabilitation.
  • Provided crisis intervention, stabilizing patients experiencing acute mental health episodes.
  • Improved patient outcomes by actively participating in multidisciplinary team meetings and sharing observations.
  • Supported patients' coping mechanism development with effective communication and empathetic interaction.
  • Enhanced patient safety by consistently monitoring and reporting on their mental health status.
  • Enhanced therapeutic environment, maintaining clean and safe living space for patients.
  • Maintained detailed patient records, ensuring compliance with healthcare regulations and privacy laws.
  • Encouraged patient independence by teaching self-care and life skills.
  • Contributed to treatment plan evaluations, offering insights from daily patient interactions.
  • Increased patient engagement by introducing therapeutic activities tailored to individual needs.
  • Assisted in coordination of care with psychiatrists, ensuring holistic approach to patient treatment.
  • Reduced incidents of aggressive behavior by implementing de-escalation techniques.
  • Assisted patients in understanding their conditions, leading to improved engagement with treatment.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Participated in patient education, helping to reinforce concepts and treatment plans.
  • Took patient blood pressure and pulse rate, reporting findings in health charts.
  • Maintained patient records, documenting changes in patient condition.
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Assessed patient progress and reported changes to supervising physician.
  • Provided therapeutic activities to assist with patient development.
  • Supported patient confidentiality in accordance with HIPAA regulations.

Exceptional Children Instructional Assistant

Caldwell County Schools
08.2015 - 03.2016
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Supervised students during non-instructional times such as lunch breaks or recess periods, maintaining safety standards at all times.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support to students with special needs, enabling them to achieve academic success.
  • Supported student learning objectives through personalized and small group assistance.
  • Monitored student progress through ongoing assessments, adjusting instruction as needed for optimal growth.
  • Prepared instructional materials such as worksheets, visuals aids, or manipulatives according to teacher directives for effective lesson execution.
  • Facilitated small group instruction sessions based on specific skill sets or subject matter, boosting overall student achievement levels.
  • Implemented behavior management techniques to maintain a positive and focused learning environment.
  • Participated in professional development opportunities, staying current on best practices in education and instructional support.
  • Maintained safety and security by overseeing students in recess environments.
  • Promoted a culture of respect and inclusion within the classroom, fostering positive relationships among students from diverse backgrounds.
  • Contributed to a positive and collaborative school culture by actively participating in staff meetings, committees, and professional learning communities.
  • Assisted teachers in developing differentiated instructional strategies, resulting in improved student outcomes.
  • Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Enhanced student comprehension by utilizing multimedia resources and interactive activities in lesson plans.
  • Assisted in collecting and analyzing data from various assessments to identify trends that informed future instruction planning.
  • Collaborated with classroom teachers to design engaging lessons that aligned with state standards and curriculum objectives.
  • Provided feedback on student work samples allowing teachers to better understand strengths and areas for improvement.
  • Provided performance feedback to help students understand strengths and areas for improvement.
  • Coordinated with other instructional assistants to ensure consistent implementation of classroom procedures and expectations across all subjects.
  • Assisted educators in planning and executing field trips that reinforced curriculum content while providing hands-on learning experiences for students.
  • Managed classroom materials inventory, ensuring necessary supplies were available for daily lessons and activities.
  • Communicated regularly with parents regarding their child''s academic performance and any areas requiring additional support or intervention.
  • Supported the integration of technology into the classroom, increasing student engagement and facilitating individualized learning experiences.
  • Supervised extracurricular activities to provide students with opportunities to explore interests and develop new skills.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Supported students in developing effective study habits, leading to more self-sufficient learning.
  • Facilitated development of students' critical thinking skills through implementation of problem-based learning activities.
  • Implemented strategies to maintain safe and respectful learning environment, encouraging positive student behavior.
  • Enhanced student engagement by developing interactive learning activities tailored to individual learning styles.
  • Assisted in adaptation of curriculum to meet diverse student needs, promoting inclusivity.
  • Coordinated with external educational professionals to bring additional resources and workshops to students.
  • Enhanced student motivation by recognizing and celebrating their academic achievements and milestones.
  • Collaborated with teachers to identify areas of improvement in students, leading to targeted intervention strategies.
  • Fostered positive learning environment, implementing effective classroom management strategies.
  • Assisted in creation of lesson plans, focusing on innovative teaching methods to enhance student comprehension.
  • Improved learning outcomes with introduction of multimedia teaching tools.
  • Streamlined communication between teachers and parents, ensuring consistent updates on student progress.
  • Monitored student progress, identifying and addressing areas of concern to prevent academic setbacks.
  • Enhanced classroom efficiency, organizing materials and resources for optimal use.
  • Contributed to significant increase in student test scores by providing personalized tutoring sessions.
  • Supported integration of technology in classroom, facilitating more dynamic learning experience.
  • Provided comprehensive support for students with learning disabilities, enabling them to achieve academic success.
  • Conducted small group sessions on challenging topics, resulting in improved student understanding.
  • Increased student participation by incorporating hands-on learning experiences into lesson plans.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Mentored and tutored individual students needing additional help.
  • Encouraged small groups to discuss topics and explore concepts through hands-on activities.
  • Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
  • Handled class records for attendance, assignment grades and course participation scores.
  • Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
  • Developed materials for classroom teachers to support instruction, lab work or in-class activities.
  • Shared important information with students concerning upcoming assignments and tests.
  • Taught courses under guidance of senior instructors.

School Custodian

Caldwell County Schools
07.2014 - 07.2015
  • Enhanced school cleanliness by performing daily custodial tasks such as sweeping, mopping, and vacuuming.
  • Kept building spaces premises clean inside and outside.
  • Promoted a healthy learning environment by disinfecting classrooms, restrooms, and common areas on a consistent schedule.
  • Completed specialized deep-cleaning projects during summer breaks to prepare the facility for the upcoming academic year.
  • Assisted with minor maintenance tasks such as changing light bulbs, repairing fixtures, and painting walls to keep the facility in good condition.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Collaborated with faculty and staff to address specific cleaning requests or concerns in their respective areas.
  • Checked in and stocked inventory throughout facility.
  • Moved furniture for cleaning and set up for special events.
  • Maintained positive relationships with coworkers by providing support in their tasks and sharing knowledge about best practices in custodial work.
  • Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
  • Completed routine floor stripping, sealing, and finishing.
  • Supported school events by setting up and breaking down furniture, equipment, and decorations as needed.
  • Facilitated a secure campus atmosphere by locking doors after hours while following all security protocols laid out by administrators.
  • Improved outdoor appearance with regular groundskeeping duties such as lawn care, leaf removal, and snow removal when necessary.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Maintained inventory of cleaning supplies and materials while staying within budget constraints set by the school administration.
  • Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
  • Contributed to school safety by promptly addressing and resolving potential hazards in hallways, stairwells, and entryways.
  • Ensured waste management efficiency by properly disposing of trash and recyclables according to regulations.
  • Elevated customer satisfaction among faculty members who reported increased satisfaction with the cleanliness and appearance of their classrooms.
  • Set up, arranged and removed decorations, tables, chairs, ladders, and scaffolding to prepare facilities for large events.
  • Reported vandalism or other damage to property to supervisor.
  • Reduced maintenance costs by routinely inspecting and maintaining cleaning equipment for optimal performance.
  • Streamlined communication between custodial staff through efficient task delegation and progress updates during team meetings.
  • Received recognition from administration for dedication to maintaining a clean and safe learning environment for students, faculty, and staff.
  • Reduced material waste by implementing a recycling program for paper, plastic, and aluminum products in collaboration with school administration.
  • Upheld high standards of hygiene in food service areas through thorough cleaning practices that met health department guidelines.
  • Assembled basic furniture and supplies for offices and other multi-use rooms.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Reported damages and hazardous conditions to management for further action.
  • Cleaned equipment and machinery to maintain in optimum working condition.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
  • Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Vacuumed and shampooed carpets, upholstery and other fabrics.
  • Operated buffers and burnishers to clean and polish floors.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Cleaned walls and ceilings with special reach tools following regular schedule.
  • Maintained floor cleaning and waxing equipment.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Used organic-based chemicals to disinfect floors, counters and furniture.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Assisted with special facility events by preparing rooms, installing decorations, and transporting supplies.
  • Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
  • Used hand trucks or manually lifted supplies, equipment and heavy furniture.
  • Supervised supplies in inventory and submitted reorder requests.

Education

Bachelor of Arts - English

Appalachian State University
Boone, NC
01.2009

Skills

  • Friendly, Positive Attitude
  • Teamwork and Collaboration
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Dependable and Responsible
  • Excellent Communication
  • Critical Thinking
  • Decision-Making
  • Organization and Time Management
  • Active Listening
  • Calm Under Pressure

Timeline

Qualified Professional

Focus Behavioral Health Services
10.2021 - 07.2024

Health Care Technician/CNA

UNC Health Care
08.2019 - 05.2020

Health Care Technician

Broughton Hospital
04.2016 - 08.2019

Exceptional Children Instructional Assistant

Caldwell County Schools
08.2015 - 03.2016

School Custodian

Caldwell County Schools
07.2014 - 07.2015

Bachelor of Arts - English

Appalachian State University

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Stephan Thomas