STEPHAN WHITE
Greensboro,NC
Summary
Dynamic manager with a proven track record at UPS, enhancing operational efficiency through strategic process improvements and team training. Skilled in performance metrics analysis and cross-functional coordination, I foster leadership development while driving productivity. Committed to achieving organizational goals and optimizing logistics strategies for superior results.
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
15
15
years of professional experience
Work History
Manager
UPS
07.2017 - Current
- Streamlined package delivery operations to enhance efficiency and reduce transit times.
- Led team training sessions to improve safety compliance and operational effectiveness.
- Implemented process improvements that increased productivity across multiple sorting facilities.
- Analyzed performance metrics to identify areas for operational enhancement and cost reduction.
- Coordinated cross-functional teams to ensure timely execution of logistics strategies.
- Mentored junior managers, fostering professional growth and leadership skills within the team.
Supervisor
FedEx
08.2012 - 07.2017
- Oversaw daily operations, ensuring adherence to safety protocols and quality standards.
- Trained new team members on effective workflow procedures and operational best practices.
- Implemented process improvements that enhanced productivity and reduced downtime.
- Established performance metrics to monitor team efficiency and effectiveness.
Lead Sales Associate
Payless Shoe Source
04.2011 - 09.2014
- Led team in achieving sales targets through effective merchandising and customer engagement strategies.
- Trained and mentored new associates on product knowledge and sales techniques to enhance performance.
- Developed and implemented promotional displays to drive foot traffic and maximize store visibility.
- Analyzed inventory levels to optimize stock management and reduce shrinkage during peak seasons.
Education
High School Diploma - Carpentry And Masonary
Kittrell Job Corp
Kittrell, NC08-2009
High School Diploma -
Parkland High School/ Homeschool
Winston-Salem, NC03-2005
Skills
- Team training and development
- Cross-functional coordination
- Inventory management techniques
- Sales strategy development
- Downtime reduction methods
- Workflow procedure establishment
- Leadership skills development
- Team performance monitoring
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
- Task delegation
- Goal setting
- Documentation and reporting
- Relationship building
- Strategic planning
- Process improvement implementation
- Performance metrics analysis
Timeline
Manager
UPS
07.2017 - Current
Supervisor
FedEx
08.2012 - 07.2017
Lead Sales Associate
Payless Shoe Source
04.2011 - 09.2014
High School Diploma - Carpentry And Masonary
Kittrell Job Corp
High School Diploma -
Parkland High School/ Homeschool