Open To Work
Stephane Casillas
Dollar General Market
Keyes,CA
Work Preference
Job Search Status:
Networking only
Desired Job Title
General Merchandise ExpertGeneral Merchandise ManagerManager
Work Type
Part TimeFull Time
Location Preference
Hybrid
Location:
Keyes, CAModesto, CA
Open to relocation:
Yes
Important To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursHealthcare benefits401k match
1
Language
8
years of professional experience
Results-driven General Merchandise Manager with over six years of experience in inventory management and team leadership. Known for effective communication, strategic merchandising, and a commitment to elevating customer satisfaction through innovative store displays and collaboration.
Work History
General Merchandise Expert
1 Month- Assisted customers in locating products and provided knowledge on merchandise features.
- Organized merchandise displays to enhance customer engagement and visibility.
- Adapted quickly to new inventory management systems to streamline stock replenishment.
- Collaborated with team members to maintain optimal store presentation standards.
- Executed daily tasks with a focus on accuracy in pricing and product placement.
- Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
- Managed end-cap displays effectively, showcasing popular items or seasonal promotions for maximum visibility.
- Interacted with guests in friendly and knowledgeable way.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
General Merchandise Manager
6 Years 2 Months- Managed inventory levels to optimize product availability and reduce stockouts.
- Developed promotional displays to enhance customer engagement and drive sales.
- Trained and mentored team members on operational procedures and customer service standards.
- Analyzed sales trends to inform merchandise selection and pricing strategies.
- Oversaw scheduling and staffing, ensuring adequate coverage during peak hours.
- Evaluated employee performance, providing feedback to support professional development initiatives.
- Boosted employee morale with regular recognition programs, team-building events, and open communication channels.
- Supported company initiatives through active participation in storewide marketing campaigns, special events, and community engagement efforts.
- Effectively managed merchandise returns and exchanges, minimizing financial loss while preserving positive customer relationships.
- Facilitated cross-functional collaboration between departments to achieve shared goals related to store performance and customer satisfaction.
- Enhanced customer satisfaction by ensuring a well-stocked and organized sales floor, promptly addressing concerns, and providing exceptional service.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Monitored inventory levels and avoided shortages with timely replenishment of stock.
Cashier
10 Months- Processed customer transactions efficiently using POS systems.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Maintained cleanliness and organization of checkout areas to enhance customer experience.
- Collaborated with team members to ensure timely restocking of merchandise.
- Promoted special offers and upsold menu items effectively to increase sales.
- Trained new staff on operational procedures and customer service best practices.
Crew Member
4 Months- Provided exceptional customer service in high-volume environment, ensuring satisfaction and repeat business.
- Operated kitchen equipment safely while preparing menu items according to established standards.
- Assisted in training new crew members on operational procedures and customer interaction best practices.
- Managed cash register operations, accurately processing transactions and handling cash responsibly.
- Adapted quickly to changing priorities, maintaining efficiency during peak hours of service.
- Implemented food safety protocols, contributing to compliance with health regulations and standards.
- Worked front counter, drive-thru and other areas.
Sales Associate
1 Year 3 Months- Assisted customers with product selection and inquiries, ensuring a positive shopping experience.
- Maintained merchandise displays, enhancing store aesthetics and promoting featured products.
- Processed transactions accurately using point-of-sale systems, improving checkout efficiency.
- Collaborated with team members to achieve sales targets and improve customer service standards.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
GED
Skills
Task delegation
Brand awareness
Store layout
Merchandise planning
Stock control
Teamwork and collaboration
Quick learner
Customer service
Problem-solving
Time management
Warehouse safety
Excellent communication
Merchandise stocking
Cash register operations
Languages
Spanish
Native or Bilingual
Timeline
General Merchandise Expert
Target
07.2026 - CurrentRead More
General Merchandise Manager
Dollar General Market
06.2020 - CurrentRead More
Cashier
Farmer Boys
12.2019 - 10.2020Read More
Crew Member
McDonald's
09.2019 - 01.2020Read More
Sales Associate
Rancho San Miguel
05.2018 - 08.2019Read More
Central Valley High School
GED
Read More