ADP Management
Stephanee Fuller
Executive Administrative Assistant
Bloomfield Hills,MI
Summary
Experienced and efficient executive administrator with a proven track record of over 7 years. Known for effective task prioritization and time management, I bring a strong zest for productivity to every project. Recognized for providing high-level administrative support to senior-level staff, excelling in managing administrative teams and organizing both physical and digital records. With a reputation for reliability and professionalism, dedicated to delivering fantastic service at all times.
Overview
8
8
years of professional experience
Work History
Executive Administrator to CEO
Central Care Management Organization
Detroit
02.2023 - Current
- Produce accurate physical and digital office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity
- Organize and update schedules for CEO, COO, and CFO
- Managed and supervise administrative department by delegating responsibilities, conducting one on one's, approving personal leave requests via ADP, and ensuring department is providing administrative support for agency at large
- Facilitate interviews, trainings, and onboarding for incoming office staff
- Transcribe meeting minutes to support partner agencies in business development and senior management teams
- Conduct research and analyzed data to provide detailed reports on various agency projects
- Serve as social media chair on social media committee and created new website and logo for agency
- Processed travel expenses and reimbursements for executive team and senior management group
- Seamlessly interacted with colleagues to plan and complete special projects such as remodeling of agency's headquarter suite as well as shopping and designing second location.
Quality Specialist
Black Family Development
Detroit
07.2022 - 02.2023
- Participated in monthly Quality Assurance Committee meetings
- Trained quality departmental staff on departmental policies and procedures
- Performed quality reviews to uncover workflow and communication issues
- Investigated and documented all violations of compliance regulations to determine necessary improvements
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
Administrative Assistant/Team Lead
State Of Michigan
Detroit
10.2021 - 07.2022
- Contacted physicians and hospitals to determine existence and availability of information relevant to claims and requests of medical records
- Entered relevant data on disability claims into agency computer system
- Computer data retrieved, reviewed, and evaluated as needed
- Made over 70 phone calls per day to claimants and claimant legal representatives to confirm doctor appointments for medical evaluations and status updates for open claims
- Performed general typing, photocopying, and distribution of cases, mail, or other materials
- Performed any other studies as assigned.
Case Administrator
Chapter Thirteen-Trustee David Ruskin
Southfield
05.2019 - 10.2021
- Initiated and managed progression of chapter 13 bankruptcy cases
- Reviewed court documents for conformity with federal and local rules
- Evaluated and serve court orders to debtors and debtor employers
- Processed and scan checks and money orders
- Resolved problems, improved operations and provided exceptional service.
Braodcast Traffic Assistant
The WORD Network
Southfield
11.2016 - 05.2019
- Entered data and maintained network schedules/affidavits
- Performed backup/assistance to Director of Traffic and sales team
- Tracked and updated over 100 paid radio spots.
Education
Bachelor of Arts - Communications and Biblical Studies
SPRING ARBOR UNIVERSITY
Spring Arbor, MI 01.2011 - 5 2015
Skills
Auditing
Personal assistant experience
Administrative experience
Microsoft Office
Project management
Office Management
Team Management
Supervisory
Presentation skills
Logo design
Leadership
Interviewing
Communication skills
Calendar management
Google Suite
Software
Timeline
Executive Administrator to CEO
Central Care Management Organization
02.2023 - Current
Quality Specialist
Black Family Development
07.2022 - 02.2023
Administrative Assistant/Team Lead
State Of Michigan
10.2021 - 07.2022
Case Administrator
Chapter Thirteen-Trustee David Ruskin
05.2019 - 10.2021
Braodcast Traffic Assistant
The WORD Network
11.2016 - 05.2019
Bachelor of Arts - Communications and Biblical Studies
SPRING ARBOR UNIVERSITY
01.2011 - 5 2015
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