Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Stephaney Anderson

Tremonton,UT

Summary

Proven track record in enhancing client satisfaction and streamlining financial operations, notably at Flying J Corporate Office. Expert in customer service and meticulous bookkeeping, achieving significant improvements in client relations and operational efficiency. Demonstrates exceptional work ethic, integrity, and a keen ability to maintain confidentiality.

Overview

43
43
years of professional experience
1
1
Certification

Work History

Cashier, Bookkeeper, Customer Service

Kent's Market
11.2021 - 08.2023

Cashier, bookkeeper, balanced safe, balanced pervious days books, bank transfers

Accounts Receivable Clerk

Flying J Corporate Office
02.2004 - 01.2007
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.

Sales Administrative Executive

M Power Communications
01.1996 - 03.2004
  • Ensured a high level of accuracy in sales records, maintaining up-to-date information on leads and clients.
  • Contributed towards setting realistic quarterly targets based on thorough understanding of market trends and sales potential.
  • Enhanced overall sales team efficiency by developing comprehensive resource libraries, making essential information easily accessible to all members.
  • Enhanced client satisfaction by providing timely support and addressing concerns proactively.

Contract Administrator

IKON Office Solutions
02.1990 - 05.1996
  • Maintained strict confidentiality of sensitive information while handling sensitive client contracts.
  • Enhanced client relationships by providing exceptional support during the contract negotiation process.
  • Ensured timely execution of contracts by closely monitoring deadlines and coordinating efforts with internal teams.
  • Tracked contract milestones and updated stakeholders to facilitate project progress.

Office Manager

Amador Plumbing
06.1980 - 04.1990
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Education

No Degree - Certificate of Administrative

Vallocities CET
Hayward, CA
03-1992

High School Diploma -

Amador Valley High School
Pleasanton, CA
06-1984

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy

Accomplishments

  • Completed manager training program.
  • Trained and mentored [hundreds] employees.
  • Received merit award from the American Institute of Professional Bookkeepers (AIPB).
  • Promoted to [Bookkeeper] after only [3 months] for exceptional performance.
  • Resolved product issue through consumer testing.

Certification

  • [Administrative] [Vallocites CET]
  • Salesforce Certified Administrator

Timeline

Cashier, Bookkeeper, Customer Service

Kent's Market
11.2021 - 08.2023

Accounts Receivable Clerk

Flying J Corporate Office
02.2004 - 01.2007

Sales Administrative Executive

M Power Communications
01.1996 - 03.2004

Contract Administrator

IKON Office Solutions
02.1990 - 05.1996

Office Manager

Amador Plumbing
06.1980 - 04.1990

No Degree - Certificate of Administrative

Vallocities CET

High School Diploma -

Amador Valley High School
Stephaney Anderson