Summary
Overview
Work History
Education
Skills
Timeline
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Stephani Burdette

Resaca

Summary

Dynamic and adaptable professional with exceptional customer service skills honed at SUBWAY® Restaurants. Proven ability in cash handling and order processing, while fostering teamwork and collaboration. Recognized for attention to detail and problem-solving abilities, consistently exceeding customer expectations in fast-paced environments.

Professional in coffee industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

19
19
years of professional experience

Work History

Barista

Food City
10.2024 - Current

Through my current role, I have gained a diverse set of skills that go beyond basic responsibilities. I have developed a strong understanding of health and safety standards—not only in food handling, but across workplace practices. I work effectively with a team composed of individuals from various age groups and backgrounds, contributing to a collaborative and inclusive environment.

I possess broad knowledge of caffeine and coffee brewing techniques and am highly skilled in cash handling and register operations. My strong math skills allow me to process transactions accurately, even without register assistance. I am also comfortable with computers, having completed much of our training through digital platforms.

Attention to detail is one of my key strengths—I consistently ensure orders are accurate, work areas remain clean and organized, and customer needs are met to a high standard. I handle high-pressure, multitasking situations with calm efficiency, maintaining both speed and quality. I take pride in delivering excellent customer service, building strong relationships with both local and traveling clients. Additionally, I have proven ability in order processing and managing workflow smoothly during busy times.

Cleaner and Pool Cleaner

Talking Rock Creek Resort
04.2022 - 08.2022

In this role, I consistently followed cleaning procedures and adhered to strict safety guidelines. My responsibilities included taking out trash, sanitizing bathrooms, and maintaining a clean and safe environment. Although I had no prior training with pool maintenance, I quickly learned on the job, demonstrating my ability to follow instructions carefully and adapt to new tasks efficiently.

I gained hands-on experience working with machinery and chemicals, always prioritizing safety and accuracy. I remained calm and effective in emergency situations, responding in a timely and composed manner. I also worked with a wide variety of people and maintained positive, respectful working relationships with everyone.

Delivery Driver

Cowabunga's Dominoes
10.2020 - 03.2022

In this position, I specialized in customer service, ensuring each client received prompt, courteous, and efficient assistance. I maintained a strong focus on product quality and timely delivery, consistently meeting or exceeding customer expectations. I also demonstrated a solid understanding of traffic laws and driving safety, prioritizing safe driving practices while navigating various routes and conditions.

Manager

SUBWAY®Restaurants
03.2006 - 01.2009

In this role, I received years of training in customer service and developed strong communication and leadership skills. I demonstrated a proactive, take-charge attitude and often took on a leadership role within the team. I helped foster a collaborative environment by teaching team members how to work effectively together and by setting a strong example of teamwork.

I quickly adapted to new software systems and efficiently learned how to manage inventory and scheduling. I excelled under pressure, using problem-solving skills to maintain smooth operations. My adaptability, excellent communication, and interpersonal skills allowed me to lead by example and contribute positively to both team dynamics and overall performance.

Education

High School Diploma -

Jasper County High School
Monticello, GA
05-2009

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Order taking
  • Cash register operation
  • Decision-making
  • POS systems

Timeline

Barista

Food City
10.2024 - Current

Cleaner and Pool Cleaner

Talking Rock Creek Resort
04.2022 - 08.2022

Delivery Driver

Cowabunga's Dominoes
10.2020 - 03.2022

Manager

SUBWAY®Restaurants
03.2006 - 01.2009

High School Diploma -

Jasper County High School
Stephani Burdette