Stephani Carter
Savannah,TN
Summary
Achieved timely processing of medical billing and referrals through effective organizational skills. Enhanced communication strategies to improve patient support and administrative workflows. Delivered compassionate assistance in healthcare settings, reinforcing a commitment to quality service.
Overview
25
25
years of professional experience
Work History
Teacher’s Assistant
Northside Elementary School
Savannah, TN
09.2020 - 06.2024
- Assisted classroom teacher with daily instruction and student supervision.
- Supported both general and special education students.
- Maintained accurate student records and helped organize classroom activities.
Substitute Teacher (K–12)
Hardin County Board of Education
Savannah, TN
08.2018 - 05.2019
- Followed lesson plans to ensure continuity of instruction in teacher absences.
- Adapted to different grade levels and subject areas.
- Promoted positive learning environments and student engagement.
Restaurant Manager
IHOP Restaurants LLC
Jackson, TN
02.2016 - 03.2018
- Supervised daily operations and coordinated team schedules.
- Ensured excellent customer service and compliance with food safety standards.
- Managed inventory, cash handling, and staff training.
Child Development Teacher
Childhood Development Center
Maury City, TN
09.2013 - 05.2014
- Designed and implemented early childhood education activities.
- Supported children with special needs and communicated progress to parents.
Property Manager
Deer Run
Rogersville, AL
09.2012 - 05.2013
- Oversaw rental properties, tenant communications, and maintenance coordination.
- Managed rent collection and property documentation.
Phlebotomist
Eliza Coffee Memorial Hospital
Florence, AL
05.1999 - 08.2003
- Collected and processed blood samples for laboratory testing.
- Maintained patient comfort while adhering to strict safety and sanitation procedures.
- Accurately labeled and documented specimens for analysis.
Military Service
United States Army
Fort Eustis, VA
05.1999 - 08.2001
- Served honorably in active duty military service.
- Developed strong leadership, discipline, and teamwork skills.
Education
Associate of Science - Education
Purdue University
04.2022
-2 - Health Information Management
Tennessee College of Applied Technology – Crump (TCAT Crump)
Crump, TN12.2025
High School Diploma - undefined
Central High School
01.1999
Skills
- Inpatient and outpatient and dental coding
- Achieved timely billing for inpatient, outpatient, and dental services through effective process management Improved billing accuracy by implementing standardized procedures and training initiatives Resolved billing issues promptly, enhancing patient satisfaction and operational efficiency
- Coordinated administrative functions within medical office, enhancing workflow and optimizing patient interactions
- Achieved high levels of accuracy in insurance verification, contributing to efficient patient processing Enhanced patient data entry procedures, resulting in improved operational efficiency Fostered effective communication with insurance companies to resolve patient inquiries promptly
- Achieved improved patient data management through effective utilization of electronic health records systems, including Epic, Cerner, and Tebra Enhanced operational efficiency by facilitating staff training and support Drove initiatives that resulted in better workflow integration and user satisfaction
- Executed tasks using Microsoft Office tools (Word, Excel, Outlook) to facilitate efficient workflow and improve organizational effectiveness
- Positive attitude and professionalism
- Effective communication and teamwork
- Calm and patient demeanor
- Strong computer and administrative skills
- Leadership and problem-solving ability
- Self-motivated and dependable
- Excellent time management and organization
Timeline
Teacher’s Assistant
Northside Elementary School
09.2020 - 06.2024
Substitute Teacher (K–12)
Hardin County Board of Education
08.2018 - 05.2019
Restaurant Manager
IHOP Restaurants LLC
02.2016 - 03.2018
Child Development Teacher
Childhood Development Center
09.2013 - 05.2014
Property Manager
Deer Run
09.2012 - 05.2013
Phlebotomist
Eliza Coffee Memorial Hospital
05.1999 - 08.2003
Military Service
United States Army
05.1999 - 08.2001
High School Diploma - undefined
Central High School
Associate of Science - Education
Purdue University
-2 - Health Information Management
Tennessee College of Applied Technology – Crump (TCAT Crump)