Stephani Collins
Topeka
Summary
Results-driven leader with over 15 years of management experience across diverse sectors, including manufacturing, healthcare, and animal behavior. Proven ability to enhance team performance through strong organizational skills and effective communication. Committed to continuous learning and adapting to new challenges while maintaining a positive and proactive approach. Demonstrated success in managing multiple priorities and achieving team objectives efficiently.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist
CSL Plasma Behring
Topeka
11.2024 - 05.2025
- Conducted quality inspections of plasma products to ensure compliance with standards.
- Collaborated with team members to develop and implement quality control procedures.
- Assisted in internal audits to evaluate adherence to regulatory requirements.
- Monitored laboratory equipment for proper functioning and calibration accuracy.
Trauma Edu & Development Coordinator Assistant
Topeka Rescue Mission Children's Palace
Topeka
06.2023 - 11.2024
- Organized and Facilitated training sessions and workshops for staff development and capacity building.
- Provided administrative support for department staff.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Developed new training programs in compliance with company and government standards.
- Presented training information via role playing, simulations and team exercises.
- Determined course objectives and found or wrote course materials to cover topics.
- Developed presentations for meetings, highlighting key data points clearly.
Director of Shelter Operations/ General Manager
Heart of Jackson Humane Society
Topeka
06.2022 - 01.2023
- Managed daily operations encompassing facility, canine, and staff oversight.
- Coordinated all adoptions, surrenders, fosters, and rescue placements from initiation to completion.
- Administered vaccines and enforced quarantine protocols to protect public safety.
- Ensured accurate completion of paperwork in compliance with state regulations and liability documentation.
- Maintained vaccination records, processed applicants, and managed marketing initiatives including television appearances and social media outreach.
- Tracked volunteer hours while managing budgeting and staff scheduling tasks.
- Conducted ongoing education and training for staff on animal behavior and care techniques.
- Prepared proposals for board of directors, ensuring clarity and professionalism.
- Evaluated employee performance to identify strengths and areas for improvement.
Residential Property Manager
Dover Properties, Rental Properties
Topeka
01.2022 - 05.2022
- Managed maintenance and upkeep of residential properties to enhance tenant satisfaction.
- Scheduled routine building maintenance to ensure optimal operations.
- Advertised, showed, and leased units while enforcing rental agreements.
- Coordinated exterior upkeep and landscaping to maintain property aesthetics.
- Oversaw a team of residents, coordinating schedules for specialized maintenance staff and contracted crews.
General Manager
Dog Daycare, Boarding, And Training Facility
Topeka
10.2018 - 11.2020
- Managed budget, employee performance reviews, and advanced training initiatives.
- Planned work schedules for over 35 employees, ensuring optimal coverage and task assignment.
- Cultivated performance-driven culture focused on accountability, goal achievement, and teamwork.
- Designed employee recognition program to enhance job satisfaction and team morale.
- Mentored staff on canine behavior evaluation techniques, fostering professional growth.
- Coached team members on delivering exceptional client service with professionalism.
- Provided guidance on handling adverse canine behaviors and sensitive client situations.
- Developed strong community reputation through commitment to client satisfaction.
Primary Trainer/Team Manager
KSDS
Washington
10.2014 - 12.2018
- Trained canines and handlers as assigned by KSDS to enhance teamwork and effectiveness.
- Evaluated animals' temperaments, abilities, and training aptitudes for optimal placement.
- Conferred with owners on methods to reinforce training techniques taught in classes.
- Assessed suitability of animals for specific purposes based on temperament and age.
- Maintained clean and hazard-free animal areas to ensure health and safety.
- Identified behavioral triggers, aggression signs, and pack dynamics to propose solutions.
- Consulted with owners regarding behavioral issues to establish clear training objectives.
- Diversified training methods to strengthen learning opportunities and improve program outcomes.
Board President
Pooches & Pals
Topeka
06.2016 - 07.2018
- Led five-member Board of Directors to coordinate care and training of canines within organization.
- Educated members across all roles, from apprentices to Primary Service Trainers.
- Provided strategic recommendations to enhance group effectiveness and future initiatives.
- Facilitated consensus-building to drive informed decision-making processes.
- Recruited and developed handlers to align with organizational objectives.
Education
Associate of Science - Canine Specialist
Stratford Career Institute
Stratford, CT10.2018
Paramedicine - Emergency Management
Garden City Community College
Garden City, KS01.2008
(ASN) Associate in Nursing - LPN
Garden City Community College
Garden City, KS01.2003
Skills
- Focus and follow-through
- Staff development and training
- Team building and leadership
- Collaboration and teamwork
- Scheduling and delegation
- Problem resolution and anticipation
- Customer relationship management
- Quality inspection
- Effective communication
Certification
- Leadership and Communication Training, Kansas University
- Creative Leadership Training
- Leadership, Team-Building, and Coaching Skills for Managers and Supervisors - Certification
- Certified Dog Trainer, 01/14, Present
- Unit Coordinator Certification
Timeline
Quality Assurance Specialist
CSL Plasma Behring
11.2024 - 05.2025
Trauma Edu & Development Coordinator Assistant
Topeka Rescue Mission Children's Palace
06.2023 - 11.2024
Director of Shelter Operations/ General Manager
Heart of Jackson Humane Society
06.2022 - 01.2023
Residential Property Manager
Dover Properties, Rental Properties
01.2022 - 05.2022
General Manager
Dog Daycare, Boarding, And Training Facility
10.2018 - 11.2020
Board President
Pooches & Pals
06.2016 - 07.2018
Primary Trainer/Team Manager
KSDS
10.2014 - 12.2018
Associate of Science - Canine Specialist
Stratford Career Institute
Paramedicine - Emergency Management
Garden City Community College
(ASN) Associate in Nursing - LPN
Garden City Community College
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