Stephani Payano
Brooklyn,New York
Summary
Pharmacy professional with proven ability to manage pharmacy operations and ensure regulatory compliance. Known for fostering collaborative team environments and consistently achieving operational goals. Possesses strong skills in medication dispensing, inventory management, and patient interaction, with reliable and adaptable approach.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
Ridge Chemist Pharmacy
09.2017 - Current
- Established positive working environment that fostered teamwork, collaboration, and open communication among staff members.
- Managed routine maintenance of pharmacy computer systems, personally handling non-technical cleaning and working with vendors on advanced work.
- Coordinated with suppliers and wholesalers to ensure timely delivery of medications, supplies, and equipment.
- Conducted routine audits of medication storage areas to verify proper organization and adherence to safety protocols.
- Trained new pharmacy technicians in various tasks including medication dispensing, inventory management, and customer service.
- Assisted pharmacists in preparation and dispensing of medications for patients as needed.
- Assisted with hiring processes by reviewing job applications, conducting interviews, and making recommendations for potential new hires.
- Supported pharmacists with measuring, counting and labeling prescriptions.
- Prepared prescriptions with attention to detail while mixing and testing drug solutions.
- Filled bottles and affixed labels, accurately pre-packing prescriptions.
- Met customer needs with knowledgeable pharmacy support.
Head Cashier Supervisor
Food Dynasty Supermarket
08.2015 - 08.2017
- Worked flexible schedule and filled in for absent team members or managers to cover store demands.
- Met routine and complex needs of customers, helping find items, processing returns and resolving complaints.
- Centered team members' attitudes on serving and delighting customers to capture and increase loyalty.
- Monitored cash drawers, ensuring proper handling of cash and checks.
- Contributed to store success as backup manager, handling team assignments, timekeeping and important paperwork.
- Helped management plan and implement successful advertising campaigns.
Sales Manager
Macy's Department Stores
07.2015 - 01.2016
- Used professional sales techniques to negotiate best possible terms and conditions to satisfy customer requirements.
- Established long-lasting relationships with customers to maintain high retention and satisfaction.
- Developed and conducted persuasive verbal sales presentations to prospective clients.
- Optimized strategies to reach target consumers and meet demand.
- Managed budgets and forecasts, ensuring accurate sales projections and financial planning.
- Coordinated with product development teams to ensure offerings align with customer needs and expectations.
Education
AS - Mental Health & Human Services
Kingsborough Community College
Brooklyn, NY06.2021
High School Diploma -
High School of Fashion Industries
New York, NY06.2015
Skills
- Customer Service
- New Hire Onboarding
- Staff Management
- Problem-solving skills
- Pharmacy software proficiency
- Inventory control
- Order verification
- Sterile technique
- Expert in Micro Merchant Primerx
- Compounding techniques
- IV supply restocking
- IV pack preparation
Certification
- CPhT - Certified Pharmacy Technician
- NYS Licensed Pharmacy Technician
LANGUAGE
English - Fluent
Spanish - Fluent
Timeline
Lead Pharmacy Technician
Ridge Chemist Pharmacy
09.2017 - Current
Head Cashier Supervisor
Food Dynasty Supermarket
08.2015 - 08.2017
Sales Manager
Macy's Department Stores
07.2015 - 01.2016
AS - Mental Health & Human Services
Kingsborough Community College
High School Diploma -
High School of Fashion Industries
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