Stephani Ramirez
Hollister,CA
Summary
Dynamic security professional with extensive experience at Securitas Security Services USA, excelling in access control and incident documentation. Proven ability in conflict resolution and attention to detail, enhancing safety protocols and customer service. Bilingual in English and Spanish, effectively communicating with diverse teams to ensure compliance and operational efficiency.
Skilled professional ready to excel in leadership role with focus on results-driven performance. Proven ability to streamline operations and foster team collaboration to achieve organizational goals. Known for reliability and adaptability in meeting changing demands while maintaining high standards.
Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Security Officer
Securitas Security Services USA
03.2024 - Current
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to detect and prevent unauthorized activities.
- Responded promptly to alarms and emergencies, coordinating with local authorities.
- Provided excellent customer service while maintaining a secure environment.
- Checked and verified photo identification prior to granting facility access.
- Documented incidents and prepared detailed reports for management review.
- Supervised daily operations to ensure efficient workflow and optimal team performance.
- Covered open shifts when we had call off's as well as finding coverage when there where open post for shifts.
Security Professional
Allied Universal Security Services
12.2023 - 02.2024
- Efficiently managed the issuance of access badges and credentials, ensuring accuracy and adherence to security protocols.
- Maintain and update badges information in the databases, ensuring that records are current and accessible for security and administrative.
- Provide excellent customer service by assisting employees and visitors with appropriate badges.
Administrative Scheduler
Allied Universal Security Services
07.2023 - 11.2023
- Liaison with SIS Field Managers for effective scheduling protocols, Maintain tracking of Specialist's scheduling for all designated posts, including updating schedules for all Special request as well as manage records to ensure accurate processing and billing.
- Process and ensure the accuracy of all HR related documentation, including personnel roster. Partner with field management to ensure accountability and utilization of security equipment, materials, and uniform standards and inventory.
- Serve as point of contact for the client site's employees and liaison with HR and Payroll departments on their behalf Partner with Corporate security team members during event security details, Conduct reports for nightly uploads to salesforce and filemaker.
Security Professional
Security Industry Specialists
01.2023 - 04.2023
- Monitored access for contractors going in and out of the clients buildings.
- Provided excellent customer service to the client, It's associates and facilities personnel.
- Patrol assigned post on foot to maintain visibility and observe possible unusual activity.
- Ensure that daily administrative documentation is kept concise and complete at all times; maintain all daily assigned equipment is functional and presentable condition.
- Investigate and report maintenance and safety conditions which might endanger clients and it's associates.
Receiving Supervisor
Teknova
01.2020 - 12.2022
- Supervised receiving operations, ensuring accurate inventory management and timely processing of incoming shipments.
- Trained and mentored new staff on safety protocols and operational procedures to enhance team performance.
- Implemented process improvements that increased efficiency in receiving workflows and reduced discrepancies.
- Coordinated with vendors to resolve shipment issues, maintaining strong relationships for improved logistics support.
- Attended all required meeting and trainings.
- Maintained constant communication with other labs to ensure products were shipped or received.
- Oversees quality control oversight for all production, support, and staffing functions in warehouse.
- Maintained each employees time card and ensure they were correct.
- Rolling out a new receiving system that provided a data log of materials transferring from one location to another being able to look at the current inventory, more accurately.
Receiving Lead
Teknova
01.2016 - 12.2020
- Responsible for coaching, supervising, and maintenance of Receiving Department.
- Receives product and match it to the Packing Slips for accuracy.
- Generate test ID's for incoming products (raw, hazardous, and non-hazardous materials).
- Utilizes intuitive to track incoming products and current inventory.
Administrative Assistant
Grief
01.2015 - 12.2016
- Answering phones and other administrative task.
- Use Microsoft Excel for various data entry request and Google Doc.
- Assisted the Human Resources department with the recruiting of new hires.
- Schedule interviews and conducted the onboarding for new employees.
- Provides administrative support to ensure efficient operation of office.
- Answer phone calls, schedule meetings and support visitors.
- Carried out administrative duties such as filling, typing, copying, binding, scanning ect...
Customer Service Representative
Charter
01.2014 - 12.2015
- Assisted in transitioning customers from older cable TV connections to media boxes.
- Helped customers decide which service were best for them by providing an overview of different tier.
- Instructed and trained customers on how to use their new system.
Education
High School Diploma -
Gilroy High
Gilroy, CAMedical Assistant
Everest College
Campbell, CA10-2010
Skills
- FileMaker
- WinTeam
- Attention to Detail
- Microsoft Office
- Google Docs
- Effective Communication
- Conflict Resolution
- Critical Thinking
- Priority Management
- Bilingual- English/Spanish
Certification
- Guard Card
- First Aid/ CPR
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Security Officer
Securitas Security Services USA
03.2024 - Current
Security Professional
Allied Universal Security Services
12.2023 - 02.2024
Administrative Scheduler
Allied Universal Security Services
07.2023 - 11.2023
Security Professional
Security Industry Specialists
01.2023 - 04.2023
Receiving Supervisor
Teknova
01.2020 - 12.2022
Receiving Lead
Teknova
01.2016 - 12.2020
Administrative Assistant
Grief
01.2015 - 12.2016
Customer Service Representative
Charter
01.2014 - 12.2015
High School Diploma -
Gilroy High
Medical Assistant
Everest College