Stephani Rodriguez
Summary
Skilled professional in venipuncture and patient care with a proven track record of improving patient satisfaction levels at Providence St. Mary Medical Center through customized phlebotomy services.
Extensive knowledge in specimen handling and exceptional communication skills have fostered trust and efficiency, even in high-pressure situations. Actively participated in quality control initiatives, demonstrating dedication to excellence and collaborative teamwork. Dedicated professional skillful in sample collection, data recording and instrument calibration. Resourceful and adaptable individual with extensive experience developing and conducting experiments to document results for studies.
Comfortable handling complex issues, meeting strict deadlines and adjusting to rapidly changing conditions. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Competent Phlebotomy Technician with some years of experience working in high-volume, fast-paced hospital settings.
Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Associate Laboratory Assistant/Phlebotomy Specialist
Providence St. Mary Medical Center
08.2023 - Current
- Packaged and shipped specimens to central lab daily.
- Verified proper storage and transportation of specimens to laboratories.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Organized daily work based on collection priority.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Actively engaged with patients to educate them on proper post-draw care, reducing potential complications and ensuring their comfort throughout the process.
- Participated in quality assurance and competency assessment initiatives.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Verified patients' identification for proper sample collection.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Conducted venipuncture and other CT procedures.
Certified Nursing Assistant
Arlington Gardens Care Center
12.2022 - 01.2023
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Transported patients between rooms and appointments or testing locations.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Built rapport with patients and families, providing emotional support during difficult times.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Prevented cross-contamination by cleaning and sterilizing equipment.
- Followed directions of licensed nurses to administer medications and treatments.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Assisted nurses with wound care procedures ensuring proper healing processes took place.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Documented patient information and care activities in electronic health record.
Junior Volunteer
St. Mary Medical Center
11.2015 - 09.2017
- Enhanced volunteer experience with engaging social activities designed to encourage camaraderie outside of regular duties.
- Supported senior volunteers with daily tasks, ensuring smooth operations and increased efficiency.
- Upheld organizational values and guidelines in all volunteer activities, serving as a positive role model for other team members.
- Exhibited commitment to continuous learning through participation in relevant workshops or seminars offered within the organization.
- Maintained clean, neat, and operational facilities to serve program needs.
- Reported patient requests, concerns, and other observations to staff.
- Adhered to policies and procedures to promote hospital mission and vision.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Completed paperwork and evaluation forms to document patient interactions.
- Facilitated communication between clients and other service providers.
- Restocked supplies and filed paperwork to satisfy department leadership requests.
- Assessed patient room and care environment to optimize patient comfort by keeping areas free of clutter.
Education
No Degree - Prerequisites For Nursing Transfer
Barstow Community College
Barstow, CA01-2028
High School Diploma -
Serrano High School
Phelan, CA05-2018
Skills
- Venipuncture
- Order of draw
- Patient Care
- Specimen handling
- Sample and specimen collection
- Butterfly needle technique
- HIPAA Compliance
- Patient confidentiality
- Venipuncture Expertise
- Blood collection techniques
- Specimen labeling procedures
- Communication abilities
- Data Entry
- Capillary puncture
- Blood culture collection
- Specimen Preparation
- Medical terminology knowledge
- Infection Control
- Quality Control
- Pediatric phlebotomy
- Recording data
- Patient preparation
- Syringe method
- Quality control guidelines
- Sample storage
- Geriatric phlebotomy
- Skin puncture
- Adaptable approach
- Hemoglobin Testing
- Health Education
- Blood collection
- Sample labeling
- Specimen collection and storage
- Venipuncture and capillary puncture
- On-site testing
- Proper labeling
- Anatomy and physiology
- Sanitation and sterilization
- Time Management
- Multitasking Abilities
- Teamwork and Collaboration
- Attention to Detail
- Customer Service
- Organizational Skills
- Specimen Collection
- Butterfly Venipuncture
- Excellent Communication
- Phlebotomy Technician (PT)
- Finger Stick Method
- Problem-Solving
- Sample Processing
- Decision-Making
- Certified in CPR/AED
- Active Listening
- Goal Minded
- Patient Monitoring
- Glucose Screening
- Staff Collaboration
- Phlebotomy Technician (NCPT)
- Workload Management
- Arterial Blood Draws
- Biohazard Policy Compliance
- Stress Management
Certification
- Licensed Phlebotomist - California Department of Health & Laboratory Services.
- NCPT 1 (National Certified Phlebotomy Technician 1)
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
- Emergency Medical Technician-Basic (EMT-Basic) – National Registry of Emergency Medical Technicians.
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
- Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
- Registered Phlebotomy Technician (RPT) - American Medical Technologists (AMT).
- OSHA Certified
- Certified Nursing Assistant (CNA)
- ServSafe Food Handler's Certification
Timeline
Associate Laboratory Assistant/Phlebotomy Specialist
Providence St. Mary Medical Center
08.2023 - Current
Certified Nursing Assistant
Arlington Gardens Care Center
12.2022 - 01.2023
Junior Volunteer
St. Mary Medical Center
11.2015 - 09.2017
- Licensed Phlebotomist - California Department of Health & Laboratory Services.
- NCPT 1 (National Certified Phlebotomy Technician 1)
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
- Emergency Medical Technician-Basic (EMT-Basic) – National Registry of Emergency Medical Technicians.
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
- Cardiopulmonary Resuscitation (CPR) – American Red Cross or American Heart Association.
- Registered Phlebotomy Technician (RPT) - American Medical Technologists (AMT).
- OSHA Certified
- Certified Nursing Assistant (CNA)
- ServSafe Food Handler's Certification
No Degree - Prerequisites For Nursing Transfer
Barstow Community College
High School Diploma -
Serrano High School
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