Stephani Wallen
Gillett,PA
Summary
Hands-on Project Manager and Control Systems Integrator recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget.
Overview
10
10
years of professional experience
1
1
Certification
9
9
years of post-secondary education
Work History
Project Manager/Control Systems Integrator
Cybertech Automation USA
Pittsburgh, PA
03.2020 - Current
- Managed project timelines and budgets
- Coordinated with cross-functional teams to ensure project success
- Developed and implemented project plans
- Communicated project status updates to stakeholders
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
- Negotiated contracts with vendors and suppliers based on company objectives and budget constraints.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Conducted preventive maintenance on automated equipment to ensure smooth operation.
- Developed control systems for automation of industrial processes.
- Programmed HMI devices to monitor and adjust process parameters.
- Analyzed customer requirements to develop effective control systems designs.
- Tested newly installed components for proper functioning before commissioning them into service.
- Investigated customer complaints regarding malfunctioning equipment and provided timely resolutions.
- Assessed system operations to identify potential areas requiring maintenance services.
- Programmed HMIs, RTUs, and other control devices to interface with the SCADA system.
- Troubleshot communication issues between SCADA systems and remote field devices.
- Monitored alarms generated by the SCADA system in a timely manner.
- Performed periodic maintenance on existing SCADA systems and components.
- Analyzed trends in process data collected by the SCADA system over time to identify potential issues before they arise.
- Provided technical support for users experiencing difficulties operating their individual components within the overall system.
- Collaborated with stakeholders from various departments across organization to ensure project goals were met successfully.
Business Development Specialist
Cybertech Automation
Pitssburgh, PA
10.2018 - 03.2020
- Expanded business through effective network development, identifying new, and prospective clients.
- Developed business pipeline using cold and warm techniques.
- Networked among local business and community organizations to develop leads and generate business.
- Reviewed client concerns and recommended appropriate changes to supervisors.
- Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Stayed current on company offerings and industry trends.
- Presented professional image consistent with company's brand values.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Warehouse Manager
Delivered Fresh
East Smithfield, PA
04.2016 - 10.2018
- Ensured that all orders were accurately fulfilled in a timely manner.
- Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse.
- Planned and implemented efficient warehousing systems for incoming and outgoing goods.
- Monitored staff performance, identified areas for improvement, and provided training as needed.
- Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Resolved customer complaints related to product quality or delivery issues.
- Organized regular cycle counts of physical inventory to ensure accuracy of system data.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Established and maintained good relations with customers, vendors and transport companies.
- Processed requests and supply orders and pulled materials to successfully prepare orders.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Trained staff on material handling processes to reduce shipping times.
- Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.
Library Assistant
Bradford County Library System
Bradford, PA
04.2015 - 08.2016
- Organized shelves, book displays, and other library areas according to established guidelines.
- Assisted in the cataloging of new books and materials.
- Provided reference and reader's advisory services to library patrons.
- Performed basic computer troubleshooting and maintenance tasks.
- Developed programs to promote literacy and community involvement with the library.
- Maintained accurate records of circulation activities including check-ins and outs and overdue items.
- Conducted inventory of library collections on a regular basis.
- Answered phones to respond to patron inquiries or direct calls appropriately.
- Assisted in the preparation of materials for public programs such as book clubs, lectures, story times.
- Researched information related to patron inquiries using print resources or online databases.
- Troubleshot technical issues with computers or other equipment used by patrons.
- Processed payments from patrons for fines or fees associated with their accounts.
- Updated the library's website content regularly with new information about events or services offered.
- Managed social media accounts for the library to engage with users online.
- Collaborated with staff members from other departments within the organization on projects related to increasing patron engagement.
- Implemented and helped manage summer reading program for children.
- Prepared and maintained displays and displayed cases.
Office Manager
Boss Security and Automation
Elmira, NY
10.2013 - 04.2015
- Developed and implemented office policies and procedures.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Supervised staff members, organized schedules and delegated tasks.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Ensured compliance with applicable laws regarding employment practices.
- Conducted research projects related to new product development or marketing initiatives.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned work and monitored performance of project personnel.
Education
Project Management Certificate - Project Management
Cornell University
Ithaca, NY 06.2023 - 09.2023
Bachelor of Science - Business
Ferris State University
Big Rapids, MI 09.2012 - 05.2015
Associate of Arts - Education
Alpena Community College
Alpena, MI 09.2001 - 05.2007
Skills
- Project Management
- Agile Methodologies
- Team Leadership
- Budget Management
- Data Analysis
- Project Planning
- Vendor Sourcing
- Contract Management
- Technical Analysis
- Data Extraction
- Flexible and Adaptable
- Troubleshooting skills
- Planning and Coordination
Certification
- Emerson ROC 800 Operations & Configuration
- Emerson ROC Advanced Troubleshooting & Configuration
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Innovation distinguishes between a leader and a follower.
Steve Jobs
Timeline
Project Management Certificate - Project Management
Cornell University
06.2023 - 09.2023
Project Manager/Control Systems Integrator
Cybertech Automation USA
03.2020 - Current
Business Development Specialist
Cybertech Automation
10.2018 - 03.2020
Warehouse Manager
Delivered Fresh
04.2016 - 10.2018
Library Assistant
Bradford County Library System
04.2015 - 08.2016
Office Manager
Boss Security and Automation
10.2013 - 04.2015
Bachelor of Science - Business
Ferris State University
09.2012 - 05.2015
Associate of Arts - Education
Alpena Community College
09.2001 - 05.2007
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