Stephania Cuvilly

Customer Service Cashier

Publix Grocery Store

Delray Beach, FL

01.2023 - Current

Greeted customers and provided friendly customer service.
Operated cash registers to process payments for goods and services.
Balanced cash drawers at the end of each shift.
Processed credit card transactions accurately and efficiently.
Resolved customer complaints in a professional manner.
Assisted customers with locating merchandise within the store.
Informed customers about product pricing and answered questions regarding products and services available in the store.
Provided information on company policies, warranties, guarantees, financing options and other related matters.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Verified that all coupons were valid prior to processing them into the system.
Performed daily opening and closing procedures such as counting money in cash drawers and checking bank deposits against total sales receipts for accuracy.
Provided excellent customer service by helping customers locate items they were looking for.
Complied with all health and safety regulations while performing job duties.
Answered incoming phone calls from customers regarding product availability or store locations.
Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Collected credit card and cash payments to complete transactions for customer orders.
Greeted customers and responded to informational requests.
Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Built loyal clientele through friendly interactions and consistent appreciation.
Processed credit card, EBT and gift certificate payments in electronic computer systems.
Informed customers of in-store promotions or pricing specials.
Answered product questions with up-to-date knowledge of sales and store promotions.
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Answered phone calls to assist customers with questions and orders.
Greeted customers promptly and responded to questions.
Processed customer payments quickly and returned exact change and receipts.
Counted and balanced cashier drawers.
Welcomed customers, offering assistance to help find store items.
Maintained work area and kept cash drawer organized.
Assisted customers by providing information and resolving complaints.
Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Scanned items and checked pricing on cash register for accuracy.
Processed returned merchandise by strictly following store return and exchange procedures.
Checked personal identifications during alcohol and tobacco sales.
Offered customers carry-out service at completion of transaction.
Maintained current knowledge of store promotions to highlight sales to customers.

Summary

Overview

Work History

Customer Service Cashier

Education

Diploma - Accounting And Finance

Skills

Languages

References

Timeline

Customer Service Cashier

Diploma - Accounting And Finance

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