Stephania Jimenez-Gutierrez
Spring Valley,Ca
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
SECUTIRY OFFICER
SNAPDRAGON STADIUM
07.2024 - Current
- Completes all activity logs, incident report, and other documents in clear and concise and legible format in a timely and efficient manner.
- Detects and responds criminal issues to reduce opportunity for damage and injury.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Monitors and operates closed circuit surveillance, access control and fire alarm system.
PUBLIC SAFETY REPRESENTATIVE
SAN DIEGO THEATERS
05.2024 - Current
- Provided first aid assistance during medical emergencies.
- Utilized conflict resolution skills to de-escalate tense situations.
- Applied principles of law enforcement and fire protection.
- Performed crowd control duties during large gatherings or events and prioritizing the safety of all attendees.
- Maintained accurate records of incidents and actions taken during shifts.
Event Security Officer
Pechanga Arena
10.2023 - Current
- Greeted guests professionally and courteously while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Responded effectively to emergencies or disturbances.
- Permitted entry with escort for approved persons into secure locations.
HIRING AND HUMAN RESURCES ASSISTANT, FIELD SUPERVISOR
Contemporary Services Corporation
12.2018 - 06.2024
- Collaborated with other departments to achieve organizational goals.
- Assisted in interviewing and hiring of new candidates.
- Advised HR departments regarding hiring decisions based on comprehensive pre-employment screenings.
- Handled scheduling conflicts effectively by coordinating alternative arrangements when needed.
- Recorded incident reports with detailed accounts of occurrences.
- Supervised from 5 to 15 staff at a time and ensured everyone was completing tasks as well as providing the best customer service to our guest
- Managed incident reporting, documentation, and follow-up actions to maintain a high level of accountability within the team.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Established team priorities, maintained schedules and monitored performance.
Education
Bachelor’s degree in marketing -
San Diego State University
06.2021
Associate’s Degree in Business Administration -
Southwestern College
07.2018
Skills
- Bilingual in English & Spanish
- Security personnel training
- Skilled in conflict resolution
- Incident Investigation
- Staff hiring
- Team Leadership
- Crowd Control
- Office Administration
- Organized
- Customer Service
- Human Resources Support
- Data Entry
Languages
Spanish
Native or Bilingual
Timeline
SECUTIRY OFFICER
SNAPDRAGON STADIUM
07.2024 - Current
PUBLIC SAFETY REPRESENTATIVE
SAN DIEGO THEATERS
05.2024 - Current
Event Security Officer
Pechanga Arena
10.2023 - Current
HIRING AND HUMAN RESURCES ASSISTANT, FIELD SUPERVISOR
Contemporary Services Corporation
12.2018 - 06.2024
Bachelor’s degree in marketing -
San Diego State University
Associate’s Degree in Business Administration -
Southwestern College
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