Stephania Zamor
Nye,NY
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
12
12
years of professional experience
Work History
Wellness Director
Wavecrest Assisted Living Facility
02.2025 - Current
- Evaluated program effectiveness using data analytics, adapting strategies as needed to meet client needs and maintain high-quality outcomes.
- Streamlined administrative and clinical processes for more efficient operations within the wellness department.
- Established a supportive atmosphere within the wellness center by prioritizing open communication, empathy, and respect among staff and clients.
- Increased employee participation in wellness initiatives by designing targeted marketing campaigns.
- Contributed towards increased retention rates among members through exceptional customer service responsiveness issues or concerns encountered during their experience.
- Facilitated group discussions and support sessions aimed at addressing mental health concerns among clientele during difficult times.
- Coordinated with healthcare providers to ensure seamless integration of wellness services for clients.
- Mentored and supervised staff members, fostering a collaborative work environment that supported professional growth.
- Optimized facility usage by scheduling events strategically based on demand patterns maximizing accessibility for clients.
- Met or exceeded monthly revenue and training goals.
- Improved client satisfaction by providing personalized attention and guidance on their wellness journey.
Case Manager Supervisor
Americare CSS
02.2020 - 01.2025
- Improved patient outcomes by administering medications, monitoring vital signs, and documenting relevant information.
- Collaborated with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
- Documented accurate and complete patient information to address patient problems and expected outcomes.
- Managed time-sensitive tasks effectively under pressure while maintaining composure during critical situations or emergencies.
- Performed routine evaluations of each patient's status, needs, and preferences.
- Provided ongoing support to case managers in crisis situations, guiding them through problem-solving strategies and promoting best practice approaches.
- Played a key role in the development and implementation of organizational policies and procedures related to case management, ensuring alignment with best practice standards.
- Facilitated professional development opportunities for staff members, fostering a culture of continuous learning and improvement within the team.
- Championed a strengths-based approach to case management, empowering clients to build upon their existing skills and abilities while addressing challenges headon.
- Oversaw accurate documentation of client progress notes, maintaining compliance with legal requirements as well as organizational policies and procedures.
- Streamlined internal communication processes, ensuring timely updates on client progress and facilitating better decision-making among staff members.
- Developed and implemented comprehensive case management plans to address client needs and goals.
License Practical Nurse
NYC Health & Hospital
01.2020 - 04.2023
- Responsibilities: I joined the Pandemic Response Team as a License Practical Nurse to assist in NYC’s efforts to vaccinate the City. In this position, my responsibilities including administered all three vaccines, adult & children, monitoring clients post vaccine as well as providing education on side effects/aftercare and electronic documentation & submission to the Department of Health’s Centralized Immunization Registry. I am also responsible for the intake process for the administration of Paxlovid.
License Practical Nurse
Beach Gardens Nursing & Rehabilitation
02.2013 - 01.2020
- Responsibilities: I was License Practical Nurse within the Nursing Department working as one of the Charge Nurses. Some of my responsibilities as a Float Charge Nurse is as follows but limited to maintaining an orderly flow on each unit, obtaining/monitoring vital signs, medication administration, CNA assignments, administering immunizations, electronic documentation via Sigma Care, new hire training, collaborating with community providers for outpatient appointments/follow ups, communicating with in house as well as community Providers regarding Resident information, and Resident discharge teaching.
Education
Nursing -
Merit Technical Institute of Nursing
Harrison, New Jersey09.2009
Skills
- Computer literate with Microsoft Word, Data Entry, and Excel
- Proficient with EMR (Sigma, Point Click, Compucare)
- Proficient with patient registration, medical referrals, triage
- Proficient in Haitian Creole and conversational in Spanish
- Resourceful, organized and detail oriented with strong time management skills with strong analytical problem solving skills
- Self-motivated, work efficiently on own initiative or in team setting
- American Heart Associated CPR certified
Timeline
Wellness Director
Wavecrest Assisted Living Facility
02.2025 - Current
Case Manager Supervisor
Americare CSS
02.2020 - 01.2025
License Practical Nurse
NYC Health & Hospital
01.2020 - 04.2023
License Practical Nurse
Beach Gardens Nursing & Rehabilitation
02.2013 - 01.2020
Nursing -
Merit Technical Institute of Nursing
Similar Profiles
Indiya BlandIndiya Bland
Personal Care Assistant at Southern Living Assisted Living FacilityPersonal Care Assistant at Southern Living Assisted Living Facility
Caryn ErdemCaryn Erdem
Resident Care Aide at Mt Carmel Assisted Living FacilityResident Care Aide at Mt Carmel Assisted Living Facility
Jacob AlcantaraJacob Alcantara
Healthcare Volunteer at East Mansion Assisted Living FacilityHealthcare Volunteer at East Mansion Assisted Living Facility
Ryan DiazRyan Diaz
Intern at Office of the Inspector GeneralIntern at Office of the Inspector General
Araya MartinAraya Martin
Independent Contractor at The West Works LLCIndependent Contractor at The West Works LLC