Stephanie Abernathy
Charlotte
Summary
Experienced and compassionate Retail Store manager. Presenting over forty years in the Retail arena.
Sales professional with proven track record in retail environments, focusing on customer interaction and sales growth. Known for reliability and adaptability in meeting dynamic customer needs and market conditions. Possesses strong communication and collaboration skills, contributing to team success and consistent achievement of sales goals.
Overview
44
44
years of professional experience
Work History
Sales Associate
Jenni Kayne
04.2023 - 10.2025
- Customer sales
- Build and maintain client book of business
- Outreach and Events
- Visual and Marketing
- Inventory Control
- Store Trend Guidelines
Retail Assistant Manager
Nic & Zoe
04.2019 - 08.2023
- Supervised daily store operations to ensure optimal customer service and satisfaction.
- Mentored staff on product knowledge and sales techniques to enhance team performance.
- Implemented visual merchandising strategies that improved store aesthetics and customer engagement.
- Analyzed sales trends to optimize inventory management and reduce stock discrepancies.
Area Sales Manager
Talbots
11.2003 - 04.2019
- Provided support in three store openings
- Spearheaded Angel tree family community outreach
- First class client engagement and personal on trend style appointments
- Top tier customer service
- Analyzed market trends to identify growth opportunities and optimize product placement.
- Monitored inventory levels and coordinated with supply chain to ensure product availability during peak seasons.
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Built lasting relationships with clients through outstanding customer service interactions.
Store Manager
Express Clothing
01.2000 - 09.2003
- Led daily operations to ensure store efficiency and optimal customer experience.
- Developed and implemented staff training programs to enhance team performance.
- Analyzed sales trends to adjust inventory levels and maximize profitability.
- Collaborated with corporate teams on marketing strategies to drive foot traffic.
Assistant Buyer
Belk Corporate
01.1993 - 06.1998
- Coordinated purchase orders and inventory management to optimize stock levels.
- Analyzed market trends to inform strategic buying decisions and product selection.
- Collaborated with vendors to negotiate pricing, terms, and delivery schedules.
- Reviewed sales data to identify opportunities for markdowns and promotions.
- Streamlined purchasing processes, improving overall efficiency and accuracy of orders.
- Assisted in developing merchandise strategies aligned with corporate objectives.
Buyer's Clerical
Ivey's Department Store
01.1987 - 06.1993
- Negotiated favorable terms with suppliers to enhance product assortment and pricing strategies.
- Conducted market analysis to identify trends and inform purchasing decisions.
- Collaborated with merchandising teams to optimize inventory levels and product placement.
- Implemented cost-saving initiatives that improved overall procurement efficiency.
- Developed strong vendor relationships to ensure quality and timely delivery of products.
- Analyzed sales data to forecast demand and adjust purchasing strategies accordingly.
- Led cross-functional projects to streamline supply chain operations and improve service levels.
Retail Sales Manager
Belk Department Store
05.1981 - 06.1986
- Directed daily operations to enhance customer experience and drive sales performance.
- Developed and implemented training programs for staff to improve product knowledge and service excellence.
- Analyzed sales data to identify trends and adjust inventory levels accordingly.
- Collaborated with marketing teams to execute promotional campaigns that increased foot traffic and customer engagement.
- Established performance metrics for team members, fostering accountability and continuous improvement initiatives.
- Led store visual merchandising efforts, ensuring dynamic displays aligned with brand standards and seasonal themes.
- Managed vendor relationships to optimize product offerings and pricing strategies in alignment with market demands.
Education
Certificate - Retail Management
King's College
01.1980
Skills
- Fashion Stylist
- Merchandise coordinator
- Event coordinator
- Vendor engagement
- Assistant Buyer
- Customer sales
- Client relationship management
- Visual merchandising
- Inventory control
- Community outreach initiatives
- Vendor negotiation
- Product knowledge enhancement
- Staff training and development
- Team leadership
Personal Information
Title: Retail Store Manager
Timeline
Sales Associate
Jenni Kayne
04.2023 - 10.2025
Retail Assistant Manager
Nic & Zoe
04.2019 - 08.2023
Area Sales Manager
Talbots
11.2003 - 04.2019
Store Manager
Express Clothing
01.2000 - 09.2003
Assistant Buyer
Belk Corporate
01.1993 - 06.1998
Buyer's Clerical
Ivey's Department Store
01.1987 - 06.1993
Retail Sales Manager
Belk Department Store
05.1981 - 06.1986
Certificate - Retail Management
King's College