Stephanie Acosta
DeSoto,TX
Summary
An extremely motivated, goal-oriented professional with outstanding success in achieving and surpassing goals. A seasoned payroll specialist with over 11 years of experience in diverse industries ; Skilled at completing SUI's, weekly reporting, account reconciliation and payroll management. Excellent soft skills and conflict resolution skills used to effectively manage customers and their expectations.
Overview
15
15
years of professional experience
Work History
Payroll Specialist
Imprimis Group / Brinker International
Coppell, TX
12.2021 - Current
- Provide front line customer service support to Brinker team members.
- Utilize critical thinking and research skills to resolve escalations.
- Utilize decision making skills to think quickly and make decisions that support Brinker's vision.
- Maintain and apply a working knowledge of departmental and company accounting/payroll policies and procedures.
- Manage multiple priorities while multi-tasking within a fast-paced environment.
- Interact and coordinate with offshore team on a daily basis.
- Possess problem solving skills to quickly identify and resolve payroll challenges
- Exhibit excellent verbal and written communication skills. Ability to communicate effectively with all levels of the organization
- Possess problem solving skills to quickly identify and resolve issues
- Possess intermediate experience with PC and software applications (i.e., spreadsheet, word processing, presentation, PeopleSoft, query
Payroll Tax Analyst
7-Eleven Inc.
Irving, TX
09.2012 - 11.2019
- Reconciled state/local Unemployment taxes. For all franchisees, generated paper checks on a weekly, monthly and quarterly basis.
- Respond to payroll - related inquiries and resolve discrepancies
- Received and processed all Unemployment notices.
- Notified franchisees of upcoming hearing.
- Entered new franchisees to data base and attached employees to the designated franchisees in a timely manner.
- Pulled weekly reports to assure all franchisees approved payroll for employees.
- Distribute all correspondence to various departments.
- Insured setup for all new franchisees, which includes ensuring each new owner has a FEIN and all applicable owner rates (State Unemployment Insurance (SUI)
Accounting Clerk/ Customer Service Rep-AP/Payroll
JB Mikel Associates
Plano, TX
10.2011 - 09.2012
- Answer all incoming callas and direct to correct departments.
- Print and mail invoices.
- Apply payments received from customers too zero balances.
- Handle weekly check processing for employees and clients.
- Responsible for all data entry of invoices into Quick Books.
- Provide excellent transactions to journal ledgers and other financial records.
- Ensure all payments are posted correct for accurate reports.
- Balance and reconcile accounts on a weekly, monthly and annual basis for direct reports provided to director.
- Review payments collected from clients and process commission checks to employees.
Commercial Teller
Chase Bank
Duncanville, TX
01.2005 - 10.2011
- Greeted all customers and assisted them by completing the required banking transaction in a prompt, accurate and courteous manner.
- Assisted customers with all account inquiries.
- Developed a reputation to provide prompt and efficient services with a high level of accuracy.
- Maintained thorough knowledge of new programs and products available to customers.
- Processed request for cash advance from customer credit cards and processed TT&L payments.
- Performed opening and closing procedures ensuring that all task were completed accurately.
- Responsible for processing and logging all deposit made by mail and ia night box.
- Sold and redeemed US saving bonds applications to the Federal Reserve as needed.
- Loaded and unloaded cash dispenser.
- Secondary vault custodian.
- Scheduled appointments for personal bankers.
- Shipped money in and out to Brinks Corporation.
Education
Cedar Valley Community College
Lancaster, TXOgle Beauty School
Arlington, TXHigh School Diploma -
Desoto High School
DeSoto, TX05.2003
Skills
- ADP / Oracle
- MasterTax
- Empower
- Doc Management
- Microsoft Word / Excel
- Analyzing performance
- Analytical research
- Statistical analysis
- Budget coordination
- Conflict resolution
- Problem Detection
- Federal and State Tax Returns
- Payroll Verification
Timeline
Payroll Specialist
Imprimis Group / Brinker International
12.2021 - Current
Payroll Tax Analyst
7-Eleven Inc.
09.2012 - 11.2019
Accounting Clerk/ Customer Service Rep-AP/Payroll
JB Mikel Associates
10.2011 - 09.2012
Commercial Teller
Chase Bank
01.2005 - 10.2011
Cedar Valley Community College
Ogle Beauty School
High School Diploma -
Desoto High School
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