Ward Clerk
Adult Day Services Of The Tri Cities
Kennewick, WA
01.2019 - 11.2022
- Maintained and file all clerical functions such as charts and reports for office and patient needs.
- Answered multi-line phone systems to manage incoming and outgoing calls and directed calls to appropriate department.
- Filled out and maintained records, staffing and patient documents.
- Provided information for patient admissions and discharges to foster timely processing.
- Maintained rapport with physicians, nurse,s and other healthcare personnel.
- Maintained patient and employees confidentiality in line with HIPAA regulations.
- Supported other staff with daily activities and patient care.
- Maintained clean, safe, and well-organized patient environment.
- Prepared, and served meals and snacks according to prescribed diets.
- Monitored progress and documented patient health status changes to keep care team updated.
- Scheduled and accompanied clients to medical appointments.
- Assisted disabled clients to support independence and well-being.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.