Summary
Skills
Work History
Education
Certification
Generic

Stephanie Acosta

Office Clerk
Kalamazoo,MI

Summary

Dedicated Office Clerk with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Excellent interpersonal communication and organizational skills and proficient in microsoft office suite.

Skills

  • Bilingual (Spanish & English)
  • Customer Service
  • Detail-Oriented
  • Communication Skills (Verbal & Written)
  • Microsoft Office Suite
  • Data Entry
  • Strong Organization Skills
  • Time Management
  • Multi-Line Phone Proficiency
  • Document Copying and Scanning
  • Filing System Setup
  • Charting Proficiency

Work History

Ward Clerk

Adult Day Services Of The Tri Cities
Kennewick, WA
01.2019 - 11.2022
  • Maintained and file all clerical functions such as charts and reports for office and patient needs.
  • Answered multi-line phone systems to manage incoming and outgoing calls and directed calls to appropriate department.
  • Filled out and maintained records, staffing and patient documents.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Maintained patient and employees confidentiality in line with HIPAA regulations.
  • Supported other staff with daily activities and patient care.
  • Maintained clean, safe, and well-organized patient environment.
  • Prepared, and served meals and snacks according to prescribed diets.
  • Monitored progress and documented patient health status changes to keep care team updated.
  • Scheduled and accompanied clients to medical appointments.
  • Assisted disabled clients to support independence and well-being.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Home Health Aide

Adult Day Sevices Through Goodwill Industries
12.2017 - 01.2019
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Followed nutritional plans to prepare optimal meals.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.

Education

GED -

Columbia Basin Collage
Pasco, WA
2023

Certification

  • First Aid/CPR Certified
  • Bloodborne Pathogens, HIV, HEP A, B & C & Universal Precautions Certification
Stephanie AcostaOffice Clerk