Dedicated Office Clerk with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Excellent interpersonal communication and organizational skills and proficient in microsoft office suite.
Skills
Bilingual (Spanish & English)
Customer Service
Detail-Oriented
Communication Skills (Verbal & Written)
Microsoft Office Suite
Data Entry
Strong Organization Skills
Time Management
Multi-Line Phone Proficiency
Document Copying and Scanning
Filing System Setup
Charting Proficiency
Work History
Ward Clerk
Adult Day Services Of The Tri Cities
Kennewick, WA
01.2019 - 11.2022
Maintained and file all clerical functions such as charts and reports for office and patient needs.
Answered multi-line phone systems to manage incoming and outgoing calls and directed calls to appropriate department.
Filled out and maintained records, staffing and patient documents.
Provided information for patient admissions and discharges to foster timely processing.
Maintained rapport with physicians, nurse,s and other healthcare personnel.
Maintained patient and employees confidentiality in line with HIPAA regulations.
Supported other staff with daily activities and patient care.
Maintained clean, safe, and well-organized patient environment.
Prepared, and served meals and snacks according to prescribed diets.
Monitored progress and documented patient health status changes to keep care team updated.
Scheduled and accompanied clients to medical appointments.
Assisted disabled clients to support independence and well-being.
Provided safe mobility support to help patients move around personal and public spaces.
Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
Home Health Aide
Adult Day Sevices Through Goodwill Industries
12.2017 - 01.2019
Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Followed nutritional plans to prepare optimal meals.
Provided mobility assistance such as walking and regular exercising.
Assisted disabled clients to support independence and well-being.
Completed entries in log books, journals, and care plans to accurately document and report patient progress.
Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Education
GED -
Columbia Basin Collage
Pasco, WA
2023
Certification
First Aid/CPR Certified
Bloodborne Pathogens, HIV, HEP A, B & C & Universal Precautions Certification