Hi, I’m
Stephanie Adame
El Paso,TX
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
year of professional experience
1
Certification
Work History
La Madeleine
Cashier
02.2023 - 07.2023
Job overview
- Answered questions about store policies and addressed customer concerns.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Helped customers complete purchases, locate items, and join reward programs.
- Performed cash, card and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
- Built relationships with customers to encourage repeat business.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Worked flexible schedule and extra shifts to meet business needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Strengthened communication skills through regular interactions with others.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
La Madeleine
Server
06.2022 - 07.2023
Job overview
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Inspected dishes and utensils for cleanliness.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Cultivated warm relationships with regular customers.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Education
Pebble Hills High SchoolEl Paso, TX
High School from Business Administration And Management
Skills
- Cash Register Operations
- Money Handling
- Bring character to the social environment within the work space
- Active Listening
- Customer Assistance
- Microsoft Office
- Time management skills
- Employee Training
- Merchandise Restocking
- Work Ethic and Integrity
Accomplishments
Consistent 3.5+ Gpa throughout high school
Commended on various state exams
Languages
Spanish
Native or Bilingual
French
Limited Working
Certification
Food handlers
Timeline
Cashier
La Madeleine
02.2023 - 07.2023
Server
La Madeleine
06.2022 - 07.2023
Pebble Hills High School
High School from Business Administration And Management
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