Hi, I’m
Stephanie Adkins
A Stay At Home Mother And Caregiver
Dayton,OH
The difference between who you are and who you want to be is what you do.
Unknown
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Highly skilled managing reservations, telephone calls and customer inquiries.
Overview
15
years of professional experience
2
years of post-secondary education
Work History
Hampton Inn By HiltonSpringfield, OH
Front Desk Clerk
04.2014 - 08.2014
Job overview
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Acquired in-depth knowledge of surrounding area to offer guests with information about dining options, entertainment, and shopping activities.
- Maintained transaction security by verifying payment cards against identification.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Answered multi-line phone system and enthusiastically greeted callers.
- Entered and updated sensitive customer information during check-ins and room changes.
My Mother's HomeDayton, OH
Personal In-Home Caregiver
01.2003 - 04.2014
Job overview
- Assisted parents with dressing, grooming and feeding needs.
- Administered medications.
- Handled incoming mail and provided assistance paying there bills.
- Entrusted to handle confidential and sensitive information.
- Transported parents to and from medical appointments.
- Assisted with daily living activities, running errands, and household chores.
Aramark, Morehead State College CampusMorehead, KY
Line/Quick Service Food Server
01.2002 - 06.2003
Job overview
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed shift change tasks each day to keep store neat and running smoothly.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Trained newly hired employees on routine tasks and customer service.
Best WesternFairborn, OH
Front Desk Clerk/Night Auditor
06.2001 - 01.2002
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Kept accounts in balance and ran daily reports to verify totals.
- Logged wake-up call requests and set up automatic rings in system.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Updated customer accounts with add-on room charges, minibar use, and room service bills.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
Shoney's Inn & SuitesMorehead, KY
Front Desk Clerk/Night Auditor/Laundry Operator
04.1999 - 05.2001
Job overview
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Contacted housekeeping staff and maintenance department to resolve issues with guest rooms.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Monitored facility security for guest and personnel safety.
- Updated customer accounts with add-on room charges, minibar use, and room service bills.
- Logged wake-up call requests and set up automatic rings in system.
- Ran daily, weekly and monthly reports to close day and meet objectives.
Education
Sinclair Community CollegeDayton, OH
No Degree from Paralegal Studies
05.2001
Greene County Career CenterXenia, OH
GED
08.1991 - 03.1993
Fairborn High SchoolFairborn, OH
from General Studies
1989.08 - 1991.06 (1 education.year_Label & 10 education.months_Label)
Skills
Problem-solving skills
undefinedAvailability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Front Desk Clerk
Hampton Inn By Hilton
04.2014 - 08.2014
Personal In-Home Caregiver
My Mother's Home
01.2003 - 04.2014
Line/Quick Service Food Server
Aramark, Morehead State College Campus
01.2002 - 06.2003
Front Desk Clerk/Night Auditor
Best Western
06.2001 - 01.2002
Sinclair Community College
No Degree from Paralegal Studies
05.2001
Front Desk Clerk/Night Auditor/Laundry Operator
Shoney's Inn & Suites
04.1999 - 05.2001
Greene County Career Center
GED
08.1991 - 03.1993
Fairborn High School
from General Studies
1989.08 - 1991.06 (1 education.year_Label & 10 education.months_Label)
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