Hi, I’m
Stephanie Agnew
Payroll Specialist
Syracuse,NY
Summary
Experienced professional with proven experience in the industrial and healthcare sectors. 15+ years of working experience and 6+ years working experience in payroll systems such as ADP WFN, Paycor, and Paylocity. Proficient in updating payroll records by recording changes including insurance coverage and salary increases. Prior experience in serving as a resource and system specialist for employees and management to problem-solve a variety of issues around time keeping and employee paycheck corrections. Hands-on experience in communicating with payroll liaisons to ensure that processing of payroll is consistent with policies, procedures, and labor agreements. Ensure that all payroll-related changes required by policy, regulations and/or the labor agreement are properly implemented from a payroll system’s standpoint and that appropriate communication is made. Currently based in Syracuse, NY and comfortable to come on-site occasionally for important meetings.
Overview
9
years of professional experience
Work History
Jewish Community Center
Bookkeeper (temporary)
11.2024 - 02.2025
Job overview
- Accurately recording daily financial transactions related to membership dues, program fees, donations, and vendor invoices
- Processing payroll for JCC staff, including deductions and tax calculations
- Enter debits and credits into MIP daily for previous day’s transactions
- Process biweekly payroll utilizing Paycor for approximately 100 employees, both salary and hourly
- Process commission payments and verify it has been entered correctly
- Generate two reports monthly and email to the County for reimbursements
- Balance shift closeouts from previous day
- Audit W9s to ensure all necessary active accounts have a signed W9 on file with JCC
- Assist with bulk mailings as necessary
Eaton/Crouse-Hinds
Claims Analyst (contract)
04.2024 - 10.2024
Job overview
- Process and post customer rebate claims in SAP
- Research invalid information to be replaced with new findings
- Contact customers for payment of outstanding balances on their accounts
HP Hood
Human Resource Assistant (temporary)
03.2024 - 04.2024
Job overview
- Audit I9s
- Assemble and audit employee files for completion and accuracy
BITZER Scroll
Human Resource Generalist (Contract)
07.2023 - 02.2024
Job overview
- Interpret, explain and enforce human resources policies to keep staff in compliance with standards
- Respond to questions and concerns of employees with payroll concerns
- Investigate and correct payroll discrepancies and errors
- Update payroll records by recording changes including insurance coverage and salary increases for ~160 employees in Paylocity
- Address employees’ pay-related concerns and provide accurate payroll information
- Complete requests for pay-related documents including statements and employment verifications
- Develop, manage and maintain comprehensive payroll records
- Ensure compliance with federal and state regulations and guidelines
- Assist with all internal and external HR related inquiries or requests
- Interview employment candidates – offer a job to them if feasible
- Onboard new employees
Frazer and Jones, LLC
Payroll Clerk (temporary)
06.2022 - 05.2023
Job overview
- Interpret, explain and enforce human resources policies to keep staff in compliance with standards
- Respond to questions and concerns of employees with payroll concerns
- Investigate and correct payroll discrepancies and errors
- Update payroll records by recording changes including insurance coverage and salary increases for ~150 employees in ADP
- Address employees’ pay-related concerns and provide accurate payroll information
- Complete requests for pay-related documents including statements and verifications
- Develop, manage and maintain comprehensive payroll records
- Ensure compliance with federal and state regulations and guidelines
- Assist with all internal and external HR related inquiries or requests
- Onboard new employees
DFA Farm Supplies
Administrative Assistant 1 (temporary)
03.2022 - 06.2022
Job overview
- Utilize Oracle/JD Edwards and DocuWare to complete Accounts Payable and invoicing
- Scan financial records to secure file on computer
Loretto Health & Rehabilitation
Payroll Specialist
08.2021 - 02.2022
Job overview
- Serve as a resource and system specialist for employees and management to problem solve a variety of issues around time keeping, employee paycheck corrections, etc
- Monitor and maintain the integrity of payroll and employee information
- Verify the accuracy of payroll, initiate edits or corrective action as required
- Communicate with payroll liaisons to ensure that processing of payroll is consistent with policies, procedures, and labor agreements
- Coordinate payroll deductions and vendor payments
- Support and execute the production and distribution of biweekly payroll cycles, special payments, and year-end W2 processing
- Perform data input for new hires, pay rate changes, separations, deductions, garnishments, paid time off, and manual checks
- Ensure that all payroll related changes required by policy, regulations and/or the labor agreement are properly implemented from a payroll system’s standpoint and that appropriate communication is made
- Work with ADP/outside vendors on system and tax issues
Pinnacle Employee Services
Payroll Administrator
04.2021 - 08.2021
Job overview
- Enter, maintain, and process information in the payroll system PRISM such as employees’ hourly rates, salaries, commissions, bonuses or other compensation, time worked, paid leave and holidays, deductions and withholding, address changes, and other information
- Ensure proper processing of payroll deductions for taxes, benefits, charitable contributions, and other deductions
- Issue, or reissue, physical or replacement checks or direct deposits
- Generate reports for clients as needed
- Print and distribute client payroll reports and checks
- Excellent organizational skills and attention to detail
- Proficient with Microsoft Office Suite or related software
- Proficient with or the ability to quickly learn payroll software
City of Syracuse
Administrative Specialist (Conditional)
07.2020 - 04.2021
Job overview
- Communicate with various department heads to fill open positions in respective departments
- Post available jobs on Indeed.com
- Onboarding new employees
- Assist with health insurance requests
A Pompo Electric
Administrative Assistant (temporary)
05.2020 - 07.2020
Job overview
- Utilize QuickBooks 2020
- Enter purchase orders and invoices daily in QuickBooks
- Create billings as needed
- Pay bills
Van Duyn Center
Payroll and Benefits Specialist
12.2015 - 03.2020
Job overview
- Filled in as unofficial interim HR director while department was without
- Interpret, explain and enforce human resources policies to keep staff in compliance with standards
- Respond to questions and concerns of employees with payroll concerns
- Investigate and correct payroll discrepancies and errors
- Update payroll records by recording changes including insurance coverage and salary increases for 400 employees
- Address employees’ pay-related concerns and provide accurate payroll information
- Complete requests for pay-related documents including statements and verifications
- Develop, manage and maintain comprehensive payroll records
- Ensure compliance with federal and state regulations and guidelines
- Assist with all internal and external HR related inquiries or requests
Education
University of Southern CaliforniaLos Angeles, CA
Master of Arts from Single-Subject Teaching
University Overview
GPA: 3.96
SUNY Empire State CollegeSaratoga Springs, NY
Bachelor of Arts from Cultural Studies/Literature
University Overview
GPA: 3.37
Jamestown Community CollegeElmira, NY
Associate Of Applied Science from Humanities
Skills
- Human Resource policies
- Payroll policies
- Responsive
- Receptive to new ideas
- Ongoing learning
- Interpersonal skills
- Detail-oriented
- Adaptable
- Dependable
- Energetic
Work Preference
True, True, True, True
Timeline
Bookkeeper (temporary)
Jewish Community Center
11.2024 - 02.2025
Claims Analyst (contract)
Eaton/Crouse-Hinds
04.2024 - 10.2024
Human Resource Assistant (temporary)
HP Hood
03.2024 - 04.2024
Human Resource Generalist (Contract)
BITZER Scroll
07.2023 - 02.2024
Payroll Clerk (temporary)
Frazer and Jones, LLC
06.2022 - 05.2023
Administrative Assistant 1 (temporary)
DFA Farm Supplies
03.2022 - 06.2022
Payroll Specialist
Loretto Health & Rehabilitation
08.2021 - 02.2022
Payroll Administrator
Pinnacle Employee Services
04.2021 - 08.2021
Administrative Specialist (Conditional)
City of Syracuse
07.2020 - 04.2021
Administrative Assistant (temporary)
A Pompo Electric
05.2020 - 07.2020
Payroll and Benefits Specialist
Van Duyn Center
12.2015 - 03.2020
University of Southern California
Master of Arts from Single-Subject Teaching
SUNY Empire State College
Bachelor of Arts from Cultural Studies/Literature
Jamestown Community College
Associate Of Applied Science from Humanities
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